Bethany Brady Email & Phone Number

Centreville, Virginia, United States

Fairfax, Va

Centreville, Va

United States

• Assisted clients with any questions or concerns with their applicants background check• Managed vendor contacts and negotiated international pricing• Managed response times and client expectations• Researched additional avenues to obtain verification or criminal searches to circumvent using outside vendors• Understood all products and services and could explain them to clients• Provided website training to new clients when ordering on the Hirease proprietary system • Communicated with clients via phone, email, and web-based tools• Promptly responded to coworkers and clients based on time sensitive searches• Assisted with overflow in specialty area (i.e. verifications, criminal, data services, drug-testing and/or data entry)• Provided lead generation to sales• Managed call flow and escalate calls to appropriate personnel• Performed proactive client calls to assigned client base (monthly, quarterly, annually)• Assisted coworkers with client and software questions• Established additional resources to search for criminal records in the Virgin Islands, saving the company money by not using outside vendors

United States

• Helped disseminate timely and accurate information from the command to unit family members• Explained the role and scope of the Family Readiness Group to new families• Assisted families by providing referrals• Monitored families’ well-being

United States

• Identified students who would benefit from additional support in mathematics through test scores and teacher recommendations• Assisted students with their math skills and reviewed previously taught objectives

United States

• Assisted families and individuals in locating appropriate resources and programs• Worked directly with at risk children, children who had been in abusive homes, and victims of sexual assault• Provided basic counseling and opportunities for the individuals to focus on improving social skills through positive guided interactions• Facilitated in-home meetings with parents and caregivers to provide an outlet for the adults express their concerns and review effective parenting techniques• Assisted clients at school by helping them manage their behaviors and concentrate on academic goals• Kept confidential notes and on a weekly basis submitted Medicaid approved reports which document time spent with the individuals and families• Worked as a part of a team to review the family action plan and to ensure the client and their family received the maximum amount of support• Relayed pertinent information to the therapist and voiced concerns as problems arose• Maintained contact with other agencies based on the clients specific custody arrangements

United States