*Oversee Catering Sales and University Club Sales.*Direct and develop department managers in the execution of each events, to include menu and budget development*Partner and engage associates and clients to ensure high levels of guest satisfaction.*Responsible for training and developing 6 managers and 200 hourly associates.

Assist staff in developing strategies, detailing objectives and enhancing the products offered by the Conference Center and Catering, in order to exceed goals.*Execute security plan of operations including loss prevention, building regulations and departmental revenues.*Liaison between client and operating departments to ensure successful events.*Responsible for training, scheduling and supervising staff of 15.

Manage all aspects of an event, including room set-up, menu selection and food preparation, serving and cleanup. * Responsible for hiring, training, coaching, disciplining and reviewing banquet staff of 25. * Assisted in redesigning all banquet menus, including all aspects of food and alcohol. * Successfully coordinated and negotiated meetings/functions, rooms, menus, off-property events, and all related requirements for large groups, meeting space, revenues and profits while ensuring a quality product.Began my career as the Conference Services Manager, position held for 2 years.

*Responsible for complete satisfaction of Guest Services from the front desk attendants, concierge stand, bellman and shuttle service. * Selling, detailing and perfect execution all groups of 15 or less. * Effectively ensured that each group reached maximum revenue. * Active and positive contribution towards a high performance culture through customer advocacy, sustained revenue achievement, communication and team participation.

*Selling, detailing and execution of all Social Events specializing in wedding and Quinceaneras* Effectively ensured that each client reached maximum revenue. * Active and positive contribution towards a high performance culture through customer advocacy, sustained revenue achievement, communication and team participation.*Cross trained in front desk duties as needed.

Planned, organized and developed the food and beverage services, while meeting customer expectations and ensuring food and beverage quality. * Implemented new menus at the hotel which resulted in an increase of Quinceaneras and ethnic weddings. * Consistently tripled quarterly selling goals.