Beth Bertino Email & Phone Number

Indianapolis, Indiana, United States

CHORUS, Inc. creates enterprise platforms for growth that optimize human capital and business strategy. We are experienced thought leaders from high growth companies who combine proven methodology and best practices with the people side of the business... a nationally recognized management consultancy that integrates strategic planning, leadership development and team development to get sustainable results.

• Managed scheduling for all college candidate (new graduates and interns) phone interviews for Fall 2019 and Spring 2020• Managed a team of three coordinators to document a streamlined process for onboarding college new hires in a virtual setting

Indianapolis, Indiana Area

• Provided guidance to Senior Leadership in mega-church staff structure and reporting relationships• Ensured that accurate and up-to-date job descriptions existed for 120 staff roles• Managed sourcing, recruitment, selection, and placement processes• Conducted new staff orientation and on-boarding processes• Prepared compensation and benefit budget as part of annual planning process• Counseled team leaders in performance management, discipline, HR policies and procedures, applicable employment laws, retention, and overall staff relations• Assisted staff members with conflict resolution, management concerns, or other issues relating to their employment, as well as personal life issues • Championed staff unity; led teams which planned staff meetings, parties and retreats• Managed performance appraisal process• Assisted Executive Team in identifying whole staff training and development opportunities• In conjunction with Leadership Development Team, identify training gaps in staff and propose solutions• Developed and delivered staff training• Directed employee benefit programs, including but not limited to health, dental, life and disability insurances, employee wellness initiatives, 403(b) retirement plan and Section 125 Flexible Spending planDirector – Adult Ministries (November 2014-May 2017)• Managed projects and administration at varying levels across all Adult Ministries (Women of Grace, Men of Grace, Grace Groups, Young Adults, Singles of Grace, Way of Discipleship)

Fishers, Indiana, United States

Managed all aspects of the Tasting Room and hospitality operations, i.e., customer service, sales, inventory, orders, profitability, operating expenses, staff scheduling, and training & development

• Facilitated cross-functional client teams to design and develop clinical and medical standard operating procedures (SOPs)• Developed and delivered GMP (Good Manufacturing Practice) and GCP (Good Clinical Practice) training – both on-line and classroom training• Managed Pharmacovigilance System Audit for mid-size pharmaceutical specialty company; collaborated with MD-qualified Audit Lead to analyze client safety documents, compile observations, analyze compliance risks, and report findings to client• Contributed to client’s Key Performance Indicator Metrics system by evaluating raw data and determining if designated compliance systems were in control• Provided regulatory expertise as Subject Matter Expert for the Clinical PCX (Pharma Compliance Exchange), a CIS website that provides access to US, ICH and EU regulations and guidelines required to conduct pharmaceutical clinical research• Contributed to CIS internal reports on compliance trends and issues in biopharmaceutical pharmacovigilance

• Collaborated with client Training Manager in specialty pharmaceutical company to create Global Drug Development training program for worldwide Clinical Operations Group• Collaborated with international cross-functional teams to conduct training needs assessment• Performed SOP review to determine appropriate content for training• Created training design & presentation structure• Created 26 training modules from controlled compliance documents: 54 SOPs; 70 work instructions

San Dimas, California, United States

• Lived in Changchun, Jilin Province, China for two years teaching English to sophomore English majors at Jilin University• Worked with students in a classroom setting as well as individually to expand and improve their English-speaking skills • Invested time with students in community environments to build better cultural understanding and enhance their English-speaking skills• Created extensive lesson plans and activities for use in the classroom, which included speaking, listening, reading and writing practice; many lesson plans included a cultural component to teach students accurate information about English speaking countries• Developed and administered tests based on lesson plans and activities implemented in the classroom

• Facilitated end-user acceptance and integration of new SAE reporting system into existing client architecture and business processes, by managing the development of global compliance documentation (e.g., training manuals and standard operating procedures) associated with integrating new business processes and new system into ongoing clinical and regulatory activities and milestones• Managed User Acceptance Testing and System Validation including development of test scripts and conduct of system performance testing• Designed and developed training materials and a detailed roll-out plan to deliver Serious Adverse Event (SAE) System training globally• Conducted end-user training for global implementation of the SAE System in nine countries• Provided ongoing one-on-one training and application support for system end-users, domestically and internationallySenior Consultant (2000-2003)• Analyzed existing operational and functional processes within a large pharmaceutical company, identified industry best practices, and recommended changes to improve operating efficiency as well as increase regulatory compliance• Designed process change solutions, including SOPs and training development• Created real-time project management reports for global clinical studies to monitor compliance with continuous data flow process • Developed best practice recommendations by conducting review and assessment of SOPs from over 40 countries and managed the development of all relevant documentation • Served as team leader on gap analysis and needs assessment of process documentation followed during the conduct of 24 clinical trials

Master'S Degree, Teaching

Tesol Certification

Bachelor'S Degree, Organizational Management