Develops, writes, and edits material for the Performance Marketing teams for the launch and utilization of three technology platforms, including the new RXSSP product.Collaborates closely with subject matter experts and stakeholders to understand objectives, requirements, and timelines for the necessary documentation needed.Maintains records and files of work and revisions. Confers with and provides guidance to other technical writers on collaborative technical documentation efforts.Experienced in an Agile Development and Continuous Development environments. Utilized JIRA, Box, Confluence, RSS, HTML, XTML, CSS, Zendesk, Camtasia, and internal programs to achieve documentation goals and KPI standards.

Joined newly formed technology team as tech writer and developed Architecture documentation and standards.Brought the RFC (Request for Comment) platform into Confluence to increase the efficacy and gain consensus among users.Used Markup, JIRA, Confluence, Slack, and Stash, among other programs, to stay involved in development process and interface with team.

Built client-facing product knowledge database for three SaaS products from scratch.Collaborated with Product, Development, Marketing, and Client Services teams to assure useful client-facing documentation.Experienced in an Agile Dev environment and familiar with HTML, CSS, JavaScript and the technologies surrounding them.

Set editorial calendar, wrote articles, edited magazine and managed staff of editors and freelance writers and designers. Managed all aspects of creation for magazines Baby & Kids, Fancy Food & Culinary Products, Chef and Giftware News) to produce 32 issues a year, including show dailies at trade shows.

Responsible for public relations, website content, blog, social media and serial publications.Handled media relations, development of press and prep materials and proactively pitching and placing stories as well as fielding media and public information requests.Developed and maintained a database that tracks media pitches and coverage, and submit regular reports and analysis to the Director of Communications.

Created all content for 60 serial newsletter issues a year of Millionaire Corner, The Spectrum Affluent Index, High Net Worth Advisor Insights, Retirement Market Insights, and The Affluent Investor.Wrote and edited all B2B and B2C publications, Directory of Publications quarterly, website copy and external ghost written articles.