Beth Emerson Email & Phone Number

Rolling Meadows, Illinois

Deerfield, Illinois

Arlington Heights, Illinois

Identify and implement process and reporting enhancements to compliment the business strategy for the Consumer and Mortgage Services division of HSBC. Core responsibilities include forecasting, reporting and analysis, financial modeling and peer consultation regarding allocation and cost reporting. Develop complex modeling and analysis to forecast and assess financial impacts for both federal and internal economic scenarios supporting a $17 billion portfolio. Implemented process improvements resulting in a 17% reduction in systemic cost structures, elimination of non-value cost allocations and account consolidations. Coordinated Intra-Regional departmental transfers ensuring financial reporting and forecasting requirements are fulfilled without interruption. Responsible for analysis and reporting of $200 million allocation cost base, bringing transparency and accountability to intercompany billings.

Mettawa, Illinois

Established a North American cost strategy, structure and reporting framework for cost base of $8 billion. Migrated the North American Region to a Global business framework, developed financial reporting tools, created a forum for best practice sharing, and provided strategic support through Executive management consultation and dash-boarding. Established the North American Technology Services and Global Function Finance Reporting business model. Includes design and implementation of standardized reporting, coordination of departmental transfers, socialization and implementation of corporate wide policy, training peer groups, reconciling differing reporting submissions, plan submissions and coordination of reporting requirements with the Global Headquarter Finance Department. Introduced several process improvements to enhance the North American Cost Schedule reporting including creation of centralized commentary process, acceleration of close cycle by four workdays, database functionality enhancements and account validation improvements. Successfully collaborated with various Controllership departments including Group Management Office, Bank of Bermuda, Global Banking and Markets and HSBC Bank Canada to ensure accuracy of data and reporting.  Established the North American Cost Control forum sharing best practices and providing the communication vehicle for results review.

Mettawa, Illinois

Established the North American Human Resources Finance Team, consolidating financial results across three countries and seven Business Units. Defined, documented and communicated the transformation of the function from a decentralized finance group to a centralized team.  Implemented a Human Resource North America consumption based billing methodology. Ensured effective communication by delivering presentation of service definitions, year-over-year financial results, and cost drivers. Managed Human Resource operational budget of $147 million. Reduced direct costs by 30% over a two year period and improved offshore penetration by over 20% during same timeframe.  Created and designed a five year strategic Target Operating Model. Acted as financial liaison for Human Resource Relationship Managers and Operational Centers to quantify the cost benefit from centralization changes. Streamlined the month end close and reporting process by seven business days resulting in accurate and timely data delivery to management. Consolidation of system sources from 12 to six and created a database reporting repository effectively reducing reconciliation and reporting requirements.  Participated in human capital planning and centralized cost reduction initiatives. Capacity modeling and service volumes were developed to support the shared services organization employee workforce.

Elmhurst, Illinois

Responsible for several administrative support functions, including budgeting, financial reporting, process and financial audits, financial analysis, REO reporting, account reconciliation, capacity modeling and process re-engineering / automation for six back-room processing centers staffed with over 3,700 employees.  Managed yearly operational budgets of up to $292 million, leading to year over year operating efficiency reductions by managing a team of 10 plus analysts in multiple sites. In addition, responsible for a 15 person accounts payable and reconciliation team. Created delinquency roll rate forecasts for monthly, quarterly and annual planning to manage a $2.7 billion, 60 day plus delinquent portfolio. Designed and maintained capacity models for Collections, Underwriting, Customer Service and Technology functions. Implemented demand management and capacity management database for $40 million technology budget. Initiated process audits relating to financial transactions, diagnosed modifications and implemented process enhancements. Acted as Internal Audit Liaison for Servicing Audits.  Responsible for Consumer Lending Division REO reporting including reserve requirements and state reporting. Identified and implemented $25 million annual fee opportunities on a variety of loan products. Identified, designed and implemented a Web based budgeting tool to support over 350 cost centers.