Beth Garbe Email & Phone Number

Cleveland, Oh, Us

Hudson, Ohio, United States

Work with local offices across two verticals to respond to customer disputes and escalated issues in a timely fashion. Responsibilities include writing letters to customers and formal responses to third-party platforms.

Lombard, Illinois, United States

Responsibilities include: providing customer service though email or phone; collecting, depositing and applying payments to customer accounts; data entry; organizing and maintaining filing system; ordering office supplies.

Joliet, Illinois, United States

Responsible for: documenting new procedures and creating training materials; completing sales transactions with customers; providing customer service pre- and post-delivery. Within the first year, I was promoted from representative to lead representative to manager with two direct reports.

Substituted for teachers and paraprofessionals at all grade levels.

Plainfield, Il

Past engagements include: editing short stories and novels for authors seeking publication digitally and/or in print; preparing books for digital publication; writing content and maintaining social media for a local band; writing articles for The Gardner News weekly newspaper; writing newsletters for homeowners’ associations; proofreading special projects, such as white papers for presenters at professional conferences; and writing fiction.

Responsible for working with in-house and international writers, technical editors and graphicartists to prepare Transmission and Distribution World magazine for publication, including:editing and proofreading feature articles; compiling, writing and editing monthly departments;coordinating with the technical editors and marketing staff to develop and maintain editorialcontent on the T&D World website.

Kansas City, Missouri Area

Responsible for proofreading the final artwork for custom printed items, including contacting customers to verify unusual name spellings and dates, times and locations.

Kansas City, Missouri Area

Responsible for working with the library director on all aspects of library maintenance and development including: cataloging new materials on Winnebago; taking inventory of the collection using Winnebago; developing, revising and documenting library policies and procedures; supervising and training four student workers; creating and maintaining a periodicals holdings database; implementing interlibrary for faculty and student use; answering reference questions.

Bachelor Of Arts (B.A.), English Rhetoric

Worked for two years in the Interlibrary Borrowing department of UIUC's main library, with duties including: processing all expedited.

English, Writing And Language

Activities and Societies: Aurora University Library Building Committee Member, Cheerleading (Co-Captain), Phi Eta Sigma Honor Society.