Bethany V. Email & Phone Number

Lincoln, Nebraska Area

* Researches and writes documentation directly related to the knowledge center, including API documentation, technical release and customer help documentation, product documentation, and operational documentation

Greater Omaha Area

* Created and updated user manuals, bulletins, instructional guides, reference manuals, and technical manuals* Researched and wrote changes and additions to any documentation deliverables* Managed projects and established timelines* Worked closely with project managers, software engineers, quality assurance, and client service analysts

Lincoln, Nebraska

* Worked closely with product managers, mechanical engineers and product support specialists* Wrote and edited new production instruction and user manuals* Coordinated all aspects of manual artwork production including photos, line drawings and flow charts* Assisted with conception, design and development of promotional and product support materials*.

Lincoln, Nebraska

* Team leader and mentor for technical writing between Fiserv in Lincoln and Fiserv Global Services in Noida, India* Worked closely with design, software engineers, client services analysts and quality engineers on time-sensitive projects where accuracy and detailed content must be at the forefront* Documented system hardware/software requirements and.

Lincoln, Nebraska

* Processed customer transactions, balanced cash drawer/branch vault daily* Prepared buys/sells from/to main vault, ensured teller drawer cash limits were not exceeded* Opened new accounts, identified referral opportunities and made relevant referrals

Beatrice, Nebraska

* Processed customer transactions, balanced cash drawer daily* Identified referral opportunities and made relevant referrals* Performed administrative tasks* Performed night processing