A committed and passionate Deputy Operations Director with over 15 years experience in the Not- for- Profit, Health and Social Care Sector. A leader with a positive and encouraging outlook to deliver excellent services, developing and delivering cost effective strategic and operational outcomes. Passionate about people, coaching and mentoring to develop staff to effectively deliver a quality service and support individuals to develop their skills and realise their potential.Managing a number of Localities, supporting Managers to develop and deliver quality person centred, customer driven care and support, promoting practices & systems that enable staff to meet CQC standards and ensure compliance across services. specialising and leading on Shared Lives developing and diversifying client range.