Bevan Goddard Email & Phone Number

Gold Coast, Qld, Au

Lead operations of cloud infrastructure, 3rd party system integrations and automation.Transform dated architecture to modern containerised workloads.

Sydney, Nsw

Lead and transform delivery of IT Operations with DevOps and SRE methodologies to improve customer experience through reliable, scalable, secure, fast and cost effective solutions. Continuous Improvement with iterative Agile delivery of all aspects of the Product / Application Lifecycle. Improved culture with increased engagement and productivity of peers through enablement and promotion of DevOps concepts and practices.• Azure DevOps Design, Implementation and CICD development for scalable and reliable end-to-end deployments of applications (Cloud and On-Prem) across the Group.• Plan, Map and Develop Infrastructure as Code deployments for any platform eg. Azure, AWS, On-Prem, Cloudflare etc.• Deploy and configuration of PaaS and IaaS services such as VM, SQL, Data Factory, Analysis Services, Logic Apps etc via Azure Pipelines incorporating heavy customisations.• Security inherent in all automations utilising native features where possible such us IAM, NSG, KeyVault, IP, SAML SSO, etc.• Tooling selection from Proof of Concept to Architecture Review submissions to Implementation.• Mentor all technical teams including Engineers and Service Desk in automations, systems and processes• Stakeholder management with great communication and the ability prioritise and manage multiple streams of work from multiple teams with competing priorities.• Value stream mapping of processes for Continuous Improvement.• Drive cultural change through the Technical Group.• DevSecOps shift left approach to all automations.• Standards, Governance and Compliance of Tool Chain and Deployments.• Agile Delivery and method of working in multiple scrum teams.

Sydney, Australia

• Cloud Enablement Solution including implementation for hybrid Greenfield Azure and Data Centre environment.• ARM template customisation and deployment of all resources. HA environments designed to scale.• Launching platform for IT Group Strategy including Data Platform, CRM, ERP, Digital Assets.

Increase revenue, improve internal and external stakeholder experience with improved support, performance, reliability and security of systems with a data centre implementation including Disaster RcoveryFunctional Responsibilities• Solution Architecture, Design and Build• Technical SME to Project Team• Ensure that design and build deliverables are on time and in accordance with statement of work• Operations support documentation for supported infrastructure, network and applications• Escalation point for Infrastructure teamTechnical Responsibilities• Datacentre build and migration• Hyper-V• HP 3PAR and EVA SAN• HP Blade• System Center Suite• Exchange• Production and DR Datacentre deployments• Remote site support• Bespoke applications

Bella Vista, Nsw

Increase productivity, customer experience, management and cost reduction via design and implementation of on-demand provisioning of critical services for up to 100 remote sites.Functional Responsibilities• Solution Design• Change Management• Incident Management• Problem ManagementTechnical Responsibilities• Citrix XenApp 6.5• Citrix Provisioning Services 7.1• Microsoft Hyper-V• Systems Center VMM• Systems Center Orchestrator• Systems Center Configuration Manager• Contingency Planning And Disaster Recovery Planning• Altiris SOE Deployment• Windows Server 2003 - 2008 migrations• Windows Server 2012

Sydney

Functional Responsibilities :• Develop and deliver systems architecture and detailed designs standards including Non Functional requirements for all projects.• Technical SME to Project Team.• Ensure that design and build deliverables are on time and in accordance with statement of work.• Complete build, test and delivery of non-functional requirements.• Operations support documentation for supported infrastructure, network and applications.• Escalation point for Infrastructure team.• Incident/Change/Problem Management in accordance with ITIL Framework.Technical Stack:• VMware• NetApp• HP EVA• SCOM• SCCM• CommVault• Bespoke applications

North Strathfield, Nsw

Successful planning and execution of multiple disparate projects and technologies :• Exchange 2003 - 2010 Migration.• Office Communicator 2007 - Lync 2010 Migration.• Design and Build Citrix XenApp 6.0 environment.• Backup environment via Veeam and Symantec Backup Exec.• Build Android and IOS Mobile Device Management with SOTI MobiControl V9.02.• Multi-site deployment of SCCM 2007 and WSUS 3.• Design and build SOE via SCCM 2007.• Application packaging via SCCM 2007.• Windows XP to Windows 7 Migration.• Cross Forest Exchange and application compatibility.• Ground-up redesign of Organisation Group Policies.• ESXi 5 Upgrade.• VMware Virtual Machine upgrade.

Design and build:• VMware 4.1 Enviroment, VMware Lab Manager Enviroment, EMC Unisphere SAN, Solarwinds monitoring and alerting.Manage and Support full Infrastructure stack:• All Windows,SQL and Exchange Server 2008-2010 servers, VMware 4.*, ESX 4.*, AD, GPO, DCs, DNS, Patching via WSUS and Symantec, EMC and IBM SAN, Cisco Call Manager, IBM TSM, Blackberry Servers.• Team leadership and escalation point for support team.

• Identify problems through the analysis of recurring Incidents, IT Infrastructure components, post change occurrence, major incidents and trend analysis.• Investigation and diagnosis of Problems.• Change Management.• Hold regular meetings and liaise with business stakeholders regarding IT Service problems.• Manage customer expectations.• Report analysis, trends and commentary on IT related requests and incidents.• Provide team leadership for the Desktop Support team.

• Administer all functioning systems and servers, support all users around Australia and New Zealand, and be the key contact between staff and IT in Australia. • Working autonomously with only 2 staff in Australia and management based in overseas.• Achieved highest customer satisfaction of any other IT department in Australia and NZ - Conversa Global.