Inspiring designers with fabulous accessories to bring kitchen, bedroom and bathroom furniture to life

- Develop and deliver profitable solutions that support the brand and deliver great customer experience. - Create commercial retail layouts that enhance consumer journey, deliver operational efficiency and drive sales.- Project manage development and delivery of retail projects; including briefing/sourcing of equipment solutions, budget management, resource and cost negotiations. - Analysis of commercial data, consumer and the market to create concepts and plans that deliver the customer vision.

Tigerprint, a division of Hallmark Cards, is sole supplier and 'Full Service Vendor' to M&S for greetings cards, wrap, decorations, gifting and gift cards. Formed in 1996, they are in M&S top 10 General Merchandise suppliers and now have over 200 employees including a 16 strong, field based, Retail Implementation team. Headed by myself, the Retail Implementation team are responsible for the delivery of Tigerprint sales in 560 core and Simply Food stores, 49 outlet stores and account management of 49 franchise travel stores across the UK and Ireland.My Role:- Lead, motivate and inspire the Retail Implementation team in the delivery of the Tigerprint Operating Plan/KPI's across 560 M&S stores.- Direct and motivate team in the delivery of operational excellence and retail standards across stores.- Develop, direct, communicate and embed, format specific, retail strategy that delivers brand standards.- Establish a culture and reputation within the Retail Implementation team for the delivery of high standards of customer service.- Inspire and nurture creative thinking, including business strategy, ways of working and retail solutions.- Analysis of retail sales, the market and consumer research to develop strategy and drive sales/profit- In collaboration with senior colleagues innovate and present strategic plans for business sales & profit growth.- Innovate and deliver profitable, creative retail solutions that drive sales and improve consumer experience.- Secure business capital investment and monitor performance of projects against plan. - Manage the content and delivery of all store communication.- Build strong, effective relationships with stakeholders, internal colleagues, M&S and suppliers.- Establish and implement performance management process & ways of working that motivate, inspire and facilitate personal/team development to deliver business objectives.

Strategic development and project management/delivery of Christmas Gift Shop proposition circa £140m