Beverly Tate Email & Phone Number

Louisville, KY

• Led team of 11 associates plus local and off-shore contractors for Fortune 50 healthcare and insurance company. Team included product managers, product owners, business analysts, and process improvement consultants.
• Managed approximately 200 automation initiatives annually, working with customers and engineering, from ideation to post-implementation, reducing organization costs by roughly $13M per year in addition to reducing.
• Implemented product management scaled agile framework (SAFe) practices for the Agile Release Train (ART), including my team of product managers, product owners, and business analysts, increasing maturity in product.
• Guided process consultants to define and improve 40+ processes across larger Quality Department, increasing process maturity, visibility, and optimization of processes.

• Led team in transformative IT initiatives and creation of a process inventory site with all core processes defined and categorized into levels.
• Defined and analyzed 15 large enterprise journeys, increasing customer journey resiliency, reliability, and performance.
• Enhanced IT operations, moving processes from CA service desk to ServiceNow platform.
• Represented department in IT forums such as IT Process Council, high-performance SDLC, and product over project.
• Created and published a new application security framework that included 23 processes/capabilities, collaborating with IT Senior VP, application security leaders, process owners, and SMEs. This increased cyber security.

• Modernized Humana’s Systems Development Life Cycle (SDLC), moving IT landscape away from project delivery to product delivery and introducing DevOps concepts.
• Performed process evaluations, determining alignment and maturity of internal processes to ITIL industry standards, improving clarity of IT areas and their responsibilities.
• Conducted onsite call center observations in Louisville, Lexington, and Cincinnati, uncovering business and IT improvement opportunities and improving customer satisfaction.
• Elicited feedback with methods and tools such as surveys, workshops, interviews, process maps, SIPOCs, and value-stream maps.
• Obtained 0 internal or external audit findings in 3+ years of leading IT SDLC application development audit and controls (SOX and SSAE16 audits).

• Produced competitive intelligence studies, such as a consumer-driven health plan study that market leaders circulated to CEO as “a must read by everyone who has a role to play in plan design and healthcare strategy”.
• Performed actuarial and underwriting studies, authoring executive summaries with recommendations based on quantitative and qualitative research. Analyses resulted in strategy changes or prompted research by.

Louisville, KY

Louisville, KY

Instructor while pursuing dual MBA / Juris Doctorate degrees.

Louisville, KY

Master Of Business Administration - Mba

Dual degree program - Business school and two years of Law school toward a J.D.

Bachelor Of Business Administration - Bba, 4.00

Received "Henry Clay Award of Excellence" for the highest business school GPA