Brian Goad Email & Phone Number

Greater Los Angeles, California, United States

• Monitor balances for all cash managed machines and ensure ATMs with a low balance are replenished
• Run reports regarding the status of ATMs, then open service tickets depending on the machine’s status
• Process and coordinate new installs and de-installs of all cash managed ATMs with customers, armored carriers, and banks
• Update CRM with all new or changed ATM information
• Answer phone calls, emails and coordinate with clients regarding their ATMs and continuously follow up on pending issues
• Manually generate cash orders each day in AMP for up to 75 cash management locations

Greater Los Angeles Area

• Receive all in coming calls for tech support:
• Communication issues
• Programming ATM machines
• Troubleshooting
• Dispenser Issues
• Paper orders

Greater Los Angeles Area

* Process service related requests, payments, proof of insurance, address change, etc.* Assist sales producers with administrative requirements, faxing, scanning, uploading. * Help customers through the initial claim report process* Make outbound calls to existing customers for payment reminder, follow up on claims reported and other calls as needed

Greater Los Angeles Area

A leading broadband communications company and the fourth-largest cable operator in the United States, Charter today employs more than 21,000 and provides services to more than 5.7 million customers in 29 states. Which delivers video, high-speed Internet and phone service to homes and businesses.As a Support Coordinator I Supported Account executives (AE).

Greater Los Angeles Area

I was responsible for the service validation and activation of all business customers coming from existing Sales Channels within Charter Business. Areas of responsibility and tasks range from order validation, billing system access and entry, customer scheduling, order monitoring/escalation, order corrections, and revenue assurance activities associated.

Greater Los Angeles Area

Helped customers navigate through the maze of system architecture options and data exchange alternatives by performing continuous research, deploying advanced systems, and by engaging in meaningful strategic partnerships. Simplified lender connectivity and access to products through web-based applications. LERETA's systems are designed with open.

Greater Los Angeles Area

California Federal Bank, often abbreviated to "Cal Fed", was a savings and loan bank and founded in 1926. In 2002, when its parent company, Golden State Bancorp, was acquired by Citigroup, resulting in the bank being merged into Citigroup. I Interfaced with customers daily to complete various financial transactions.Achieved sales and referral goals by.