Bharath Mahendran (Cclp) Email & Phone Number

Bradford, Ontario, Canada

Team Management: Supervising and leading a team of shipping and receiving personnel. Train, evaluate, and schedule team members while fostering a safe and motivated work environment, resolving conflicts, and promoting cross-training.Logistics Coordination: Coordinating inbound and outbound shipments to ensure timely delivery and receipt of goods, coordinating with carriers, freight forwarders, and other logistics partners.Inventory Management: Overseeing inventory control processes, including receiving, storing, picking, packing, and shipping of products. Implementing inventory tracking systems to monitor stock levels and minimize discrepancies.Safety Compliance: Enforcing safety protocols and regulations to maintain a safe working environment. Process Improvement: Identifying opportunities for process optimization and efficiency improvements within the shipping and receiving operations. Implementing best practices and innovative solutions to streamline workflows and reduce costs.Customer Service: Liaising with customers, suppliers, and internal stakeholders to address inquiries, resolve issues, and ensure customer satisfaction. Handling customer complaints and implementing solutions to enhance service levels.Documentation and Record Keeping: Maintaining accurate records of shipments, receipts, inventory levels, and other relevant data. Communication: Facilitating communication and collaboration between various departments, such as production, sales, and purchasing, to coordinate activities and resolve issues effectively.

Bradford, Ontario, Canada

Bradford, Ontario, Canada

• Successfully generating freight quotations to the customer service team upon customer request. • Scheduling carrier pick-ups and deliveries on a daily basis. • Working closely with Planning, Customer Service and Production to review delivery requirement on a daily basis • Responsible for overseeing packing, shipping, freight, and customs activities.• Ensure that on-time packing & shipping delivery targets are met and customers receive the product on time and in good order.• Playing an integral role in cost reduction efforts by maximizing employee utilization, minimizing freight costs, and accuracy of orders/deliveries.• Quickly responds to questions from clients and sales managers regarding shipping orders.• Unpacks, examines, and routes incoming shipments, rejects damaged items, records shortages and corresponds with shippers to rectify damages and shortages.• Receives and processes all defective parts returned for replacement or credit (RMA).• Delegates and reviews the work of warehouse staff in terms of shipping, receiving, storing, distributing processes, and updating of the location database.• Knowledge and experience using TMS portal and QAD (ERP systems).

Toronto, Ontario, Canada

• Prepare and send out packages in accordance with information on the packaging slip.• Ensure goods are shipped based on customer requirements.• Maintain Bills of Lading, book and arrange carriers (Vitran, Apex, Western Canada etc.) for timely delivery of goods.• Label shipping boxes according to contents and delivery address as required.• Ensure shipping documentation is completed accurately as needed.• Use various courier computers such as UPS, Canpar, Purolator, Midland and other online shipping systems as required.• Provide clerical and data entry support for inventory replenishment functions.• Create and release picking tickets on Point Force according customer requirements.• Knowledge and experience using RF scanners and Warehouse Management Systems.• Experience in supervising a team of 8 employees during the evening shift.

Toronto, Canada Area

• Coordinating with our Customer Service department regarding customer returns authorization letter.• Receive and review returns from customers/suppliers.• Keeping returns details up-to-date on our system.• Checking quality of returned goods into warehouse and deciding the future status of product distribution.• Entering and issuing credit for Customer Returns on our system (RLM).• Liaising with accounts department to provide required documents for customer returns.• Analyzing the reasons for returns on a weekly basis, highlighting specific problems.• Liaising with the warehouse regarding stock movements (returns to stock).• Coordinate with courier/shipping companies to ensure that any claims for goods damaged or lost in transit are resolved and any credits due are received.• Will inspect goods returned from shows and events.• Additionally dealing with six VM retail stores and receive RTV goods on weekly basis.• Issuing credit based on RTV slips after reviewing the products.

Toronto, Canada

• Setup different material such as Acrylic, styrene, Santo of different thickness etc. based on the blueprinted provided and configure the feed, rotation, plunging and depth.• Importing AutoCAD file from server and convert to the tool path and setup engraving and other detail.• Using AutoCAD to modify job drawing when needed.• Select right tooling for appropriate jobs; calculate tool data, geometry and tool offset.• Perform and document in-process QA inspections and provide suggestions for Continuous improvement program.• Perform and maintain 5S at workstation and assist throughout department.

Pune, Maharastra, India

• Responsible for monitoring and ensuring the proper batch flow, Ad-hoc scheduling and Re–runs.• Monitoring remedy queue and resolving the incident tickets within the SLA time.• Attending calls from the customers and perform their requested action on the jobs.• Performing the task like restart, delete, force complete, JCL overriding, approving packages,adding dependencies and adhoc jobs run based on the customer special processing request and ensuring the quality standards in service delivery.• Escalating the issues by calling and sending Pages to the customers and support teams.• Contact appropriate teams and escalations properly.• Contacting development teams in case of critical jobs implemented by them.• Editing/Move JCL dynamically from library to fix JCL errors.• Perform additional scheduling of jobs based upon the customers requirement.• Has been on call for the project and provided the 24*7 support.• Performing/Monitoring IPL every month.• Responsible for Spool maintenance, checking for Outstanding Replies, Global Enqueues, Spooling Over 2%, Held output queue, Old Queued up/ previous days Jobs, Excessive Spooling and Purging the Spool and update these information to higher level management every day.• Monitoring the jobs in SDSF, changing the service class, initiators, and priority of the jobs.

Chennai Area, India

• Supervised and directed the members of the maintenance team (mechanics / technicians, administrative support).• Managed and supported the members of the admin team with day-to-day duties. • Followed the schedule of preventive maintenance and annual inspections.• Responsible for maintaining vehicle standards according to the company policies and regulations.• Analyzed the fleet and made suggestions for improvements or purchases. • Was responsible for the approval and payment of any repairs on the company’s equipment that must be performed by service stations. • Ensured training is provided to the staffs. • Completed weekly reports and provided to the management.• Maintains a safe, clean and productive and efficient work area at all times.

Graduate Certificate, Logistics Management

Logistics Process, Transportation System, Transportation Law, Integrated Logistics, Transportation Economics, Accounting for Managerial.

It Infrastrucure

Bachelor Of Automobile Engineering, Automobile

Diploma In Automobile, Automobile