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Bharti Sharma Email & Phone Number

Customer Support Manager at Virtasant at Virtasant
Location: Canada, Canada, Canada 8 work roles 3 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Virtasant
Role
Customer Support Manager at Virtasant
Location
Canada, Canada, Canada
Company size
20 employees

Who is Bharti Sharma? Overview

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Quick answer

Bharti Sharma is listed as Customer Support Manager at Virtasant at Virtasant, a company with 20 employees, based in Canada, Canada, Canada. AeroLeads shows a matched LinkedIn profile for Bharti Sharma.

Bharti Sharma previously worked as Customer Support Manager at Virtasant and Operations Analyst at Trilogy. Bharti Sharma holds Bachelor Of Engineering (B.E.) from Punjab Technical University.

Company email context

Email format at Virtasant

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Virtasant

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Profile bio

About Bharti Sharma

Bharti Sharma is a Customer Support Manager at Virtasant at Virtasant. They is proficient in English. Colleagues describe them as "I had the pleasure of working with Bharti for approximately 2.5 years at Crossover, where she reported directly to me. During this time, Bharti consistently demonstrated a remarkable set of qualities that made her an invaluable member of my team. Bharti is, without a doubt, a trusted person whose work ethics are second to none. She approaches every task with integrity, ensuring that all work is done to the highest standard and always with the best interest of the organization in mind. Her reliability and commitment are truly commendable; she is always available to support her colleagues and tackle challenges head-on, no matter the complexity. Her dedication and unwavering support have been instrumental in the success of our projects. Bharti's ability to maintain a high level of professionalism and her keen attention to detail have significantly contributed to the team's effectiveness and overall performance. Bharti is not just a team member, but a pillar of support and trust. Her positive attitude, coupled with her strong work ethics, makes her a standout professional. I wholeheartedly recommend Bharti to any organization seeking a dedicated and trustworthy individual who will undoubtedly be an asset to their team."

Current workplace

Bharti Sharma's current company

Company context helps verify the profile and gives searchers a useful next step.

Virtasant
Virtasant
Customer Support Manager at Virtasant
austin, texas, united states
Website
virtasant.com
Employees
20
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8 roles · 23 years

Bharti Sharma work experience

A career timeline built from the work history available for this profile.

Customer Support Manager

Current
Virtasant
Sep 2023 - Present

Operations Analyst

Trilogy

United States

  • Provide risk and fraud analysis.
  • Perform deep dives on productivity data using multiple data sources.
  • Subject matter expert for operations policies, procedures, and processes.
  • Research, analyze, and strategize assigned projects.
  • Collaborate with talent acquisition and hiring managers for pipeline requirements.
  • Manage employee onboarding and off-boarding processes.
Dec 2021 - Sep 2023

Risk Management Analyst

Crossover

United States

  • Analyze and report employee productivity data for executive leadership.
  • Provide risk and fraud analysis for potential blacklisting.
  • Perform deep dives for escalations using multiple data sources.
Dec 2018 - Dec 2021

Productivity Analyst And Coach

Crossover

United States

  • Oversee and manage global remote team productivity.
  • Onboard new team members with presentations on company guidelines.
  • Provide insightful data to senior leadership for team metrics.
  • Design and execute coaching plans for team success.
  • Forecast metric baselines, SLA’s of work units. Innovate and automate to improve metrics regularly.
Apr 2016 - Dec 2018

Technical Operations Analyst

Aurea Software

United States

  • Troubleshoot consumer energy bill issues for companies like Spark Energy and Green Mountain Power using Aurea CRM.
  • Navigate complex databases and review/write SQL queries.
  • Troubleshoot tickets on Salesforce and JIRA.
  • Provide system expertise during requirements gathering and QA testing.
  • Create and maintain user documentation for process efficiency.
Dec 2015 - Mar 2016

Sr Technical Business Analyst

Scotiabank

Toronto, Canada Area

  • Translate business requirements into technical specifications.
  • Collaborate with stakeholders to ensure alignment on initiatives.
  • Execute project management, testing, and change management plans.
  • Manage projects optimizing product and service range in distribution channels.
  • Forecast shifts, call volume, and manage call centers.
Dec 2010 - Feb 2013

Workforce Management Analyst

Fidelity Investments
  • Generate and compare forecasts with actual results for improvement.
  • Manage real-time queue staffing and scheduling using IEX TotalView.
  • Train new hires on workforce management tools.
  • Collaborate with technology for business opportunities and reports.
Feb 2005 - Oct 2009

Intraday Analyst

Minacs
  • Monitor intraday call volume and traffic management using IEX Totalview.
  • Forecast call volume and required resources for service levels.
  • Ensure accuracy of forecasts and analyze call patterns.
  • Implement best operating practices and drive continuous improvement.
2003 - 2005 ~2 yrs
Team & coworkers

Colleagues at Virtasant

Other employees you can reach at virtasant.com. View company contacts for 20 employees →

AG Anca-Maria Ghisa Anca-Maria Ghisa Colleague at VirtasantGreece, Greece View → MB Marco Bardelli Marco Bardelli Colleague at VirtasantBologna, Emilia-Romagna, Italy, Italy View → OB Octavio Berruti Octavio Berruti Colleague at VirtasantRosario, Santa Fe, Argentina, Argentina View → NT Nezih Tinas Nezih Tinas Colleague at VirtasantIstanbul, Türkiye, Turkey View → LM Luis Morillo Luis Morillo Colleague at VirtasantSapporo, Hokkaido, Japan, Japan View → MP Mahiara Pimentel Mahiara Pimentel Colleague at VirtasantSão José Dos Campos, São Paulo, Brazil, Brazil View → NS Nilo­­­ Serafim Neto­­­­­­ Nilo­­­ Serafim Neto­­­­­­ Colleague at VirtasantBelo Horizonte, Minas Gerais, Brazil, Brazil View → LT Lucas Taves Lucas Taves Colleague at VirtasantVitória, Espírito Santo, Brazil, Brazil View → DK Dhiraj Kadam Dhiraj Kadam Colleague at VirtasantToronto, Ontario, Canada, Canada View → IB Ian Baker Ian Baker Colleague at VirtasantGeorge, Western Cape, South Africa, South Africa View →
3 education records

Bharti Sharma education

Post Graduate Diploma In Computer Applications, Computer Science

Aptech Institute For It
FAQ

Frequently asked questions about Bharti Sharma

Quick answers generated from the profile data available on this page.

What company does Bharti Sharma work for?

Bharti Sharma works for Virtasant.

What is Bharti Sharma's role at Virtasant?

Bharti Sharma is listed as Customer Support Manager at Virtasant at Virtasant.

Where is Bharti Sharma based?

Bharti Sharma is based in Canada, Canada, Canada while working with Virtasant.

What companies has Bharti Sharma worked for?

Bharti Sharma has worked for Virtasant, Trilogy, Crossover, Aurea Software, and Scotiabank.

Who are Bharti Sharma's colleagues at Virtasant?

Bharti Sharma's colleagues at Virtasant include Anca-Maria Ghisa, Marco Bardelli, Octavio Berruti, Nezih Tinas, and Luis Morillo.

How can I contact Bharti Sharma?

You can use AeroLeads to view verified contact signals for Bharti Sharma at Virtasant, including work email, phone, and LinkedIn data when available.

What schools did Bharti Sharma attend?

Bharti Sharma holds Bachelor Of Engineering (B.E.) from Punjab Technical University.

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