Bhavin Patel Email & Phone Number

Boston, MA, US

New York, NY, US

Building cross product capabilities to enable new observability and security use cases for customers...

Seattle, WA, US

• Product Manager for hybrid cloud, data protection, and data migration solutions.
• Managed all inbound and outbound product aspects, and proposed product, financial, and business goals reviewed and approved by VPs and GMs.
• Launched two Tier 1 capabilities (approval scope: SVP) at re:Invent'21 and 30+ new features overall for customers, enhancing functional, performance, security, and compliance capabilities of storage services.
• Authored Weekly Business Review (WBR) documents read and discussed by AWS CEO and his staff.
• Authored annual operating plan (OP1 and OP2) documents for the service, and executed the plan coordinating with service teams, finance, product marketing, and overlay sales leaders.
• Collaborated with services across AWS to build capabilities that solved customer problems.

Round Rock, Texas, US

• Joined Dell Technologies through Dell's acquisition of EMC in Sep 2016.
• Led product management for data migration, mobility, replication, and protection for primary data storage arrays running mission-critical applications. Responsibilities included driving strategy, roadmap, requirements.
• Interfaced with business unit SVP/GM/VPs to develop strategy and plan for filling a product gap in enterprise midmarket. Drove competitive analysis of all flash array market and developed product requirements for a new.
• Collaborated with other business units (BUs) within the company to bring new differentiating product features to the market. Built consensus and drove execution on product and technology plans.[Technologies: Block data.

Concord, MA, US

• Zettics is now a part of Ribbon Communications.
• Led product management for company’s big data analytics software that delivers a suite of insights for Marketing, Monetization, Customer Care, and Network buyers within mobile service providers.
• Crafted release requirements for all aspects of the product – data ingestion/ETL layer, Hadoop-based data processing layer that runs website & mobile analytics, data presentation layer that provides HTML5 user.
• Collaborated with various internal stakeholders – sales, data scientists, database architects, operations engineers, software engineers and UX designers – to execute on product delivery and deployment.
• Developed new business process frameworks and infused structure into existing ones to position company for growth; developed new product release and planning methodology including selection of requirements management.
• Led sales enablement & go-to-market efforts – created product/insight datasheets, solution notes and architecture whitepapers. Created and delivered sales training for sales and channel/OEM partners. [Technologies: ML.

Austin, Texas, US

• Joined Oracle through Oracle's acquisition of Acme Packet in June 2013 for $2.1B.
• Led product strategy and rationalization for development of 1.0 product expanding company's total addressable market in enterprise segment.
• Presented product business case to senior Oracle executives and received product stage gate approval; successfully navigated new processes and complex merger integration maze to shepherd in-flight 1.0 product to the.

Bedford, MA, US

• Acme Packet was acquired by Oracle in June 2013 for $2.1B.
• Defined product strategy and roadmap of company’s session border controller (#1 by revenue & units shipped in the market segment) and session manager software sold to large enterprises and service providers; Led.
• Led go-to-market strategy efforts for products including market segmentation, product positioning, pricing, competitive intelligence, creation of tools and collateral for direct sales and indirect channel partners.
• Interfaced with CTO office on technology trends and drivers to generate new product ideas.
• Participated in standards bodies, industry events and acted as company’s evangelist on panels and sessions.
• Championed product issues internally and to the executive team. Participated in QBRs providing updates to the executives and prepared packages for presentation to the company’s board. [Technologies: Virtualization.

Bedford, MA, US

• Pre-sales Systems Engineer for the company’s multimedia communications products.
• Analyzed customer requirements, architected solutions, and positioned products to assist sales team with validation and closing of sales opportunities. Successfully positioned and sold company’s products against.
• Collaborated with both Product Management and Engineering to provide feedback on product enhancements and business case justifications. Actively participate in and influence product roadmap discussions.
• Authored solution whitepapers and case studies for Marketing and provided field intelligence to Product Management to develop competitive response.
• Conducted Proof of Concept testing during trials and wrote test plans to introduce new products at customers displacing competition and winning sales opportunities.
• Spearheaded RFx responses collaborating cross functionally with account teams, product management and engineering. [Technologies: Voice over IP, SIP, H.323, IMS, BSS, OSS][Markets served: Service Provider]

Bedford, MA, US

• Managed 7-member team that delivered product support services to over 400 customers across 83 countries – improved customer satisfaction; hired and trained engineers for new support office in Europe.
• Advised management teams of top customers on potential avenues for growth and negotiated service level agreements working with account executives to increase product services revenue.
• Acted as the escalation point to solve complex signaling, multimedia, interoperability, security, software and hardware related problems.
• Co-ordinated with various internal teams to provide fast turnaround on showstopper issues and liaised between executive team and customers on critical problems. [Technologies: Voice over IP, Video over IP, SIP, H.323.

Lexington, MA, US

• Specified new features and service requirements for voice network working closely with equipment vendors.
• Architected, deployed, and ran core IP network carrying record 40M+ minutes of voice traffic per day.
• Provided technical training to operations engineers on new technologies and devices. [Technologies: Switching, Routing/OSPF/BGP, Voice over IP/SIP/H.323, SS7, Billing, Network Management, Load Balancing][Markets.

Lexington, MA, US

• Managed network operations center (NOC) activities to achieve 10x voice traffic growth per day.
• Streamlined internal workflow processes to reduce average problem resolution time.
• Managed project to transition legacy network to switchless Next Generation Network architecture. [Technologies: Switching, Routing, Voice over IP, SIP, H.323, SS7, Billing, Network Management][Markets served: Service.

San Jose, CA, US

• Enterasys was one of the four entities formed from Cabletron for the purposes of shareholder value creation.
• Developed software for company’s wireless LAN product line.
• Represented Cabletron at IEEE Wireless Consortium and demonstrated successful interoperability testing which resulted in new partner alliances. [Technologies: IEEE 802.11, Wireless LAN, WiFi][Markets served: Enterprise]

Mba, Finance, Strategy, Marketing

Ms, Information Technology

Be, Electronics And Communications Engineering