Bhavya Gopalani Email & Phone Number

Toronto, Ontario, Canada

- Developed carrier relationships resulting in a 20% increase in carrier capacity. Coordinated customer shipments ensuring timely delivery and accurate shipment status information.- Negotiated carrier rates resulting in a 15% increase in profitability. Built a strong carrier network resulting in a 20% increase in available capacity.- Developed strategy to increase shipments weekly with 98% on-time delivery rate. Provided excellent customer service resulting in a 15% increase in repeat business. - Maintained accurate shipment status updates and communicated effectively with customers and carriers; created a centralised tracking platform for establishing a streamlined value chain process.

Toronto, Ontario, Canada

Manage a portfolio of medium-size businesses by thoroughly understanding growth drivers, identifying opportunities for customer success, managing risks, and creating multi-quarter plans for achievement.Pitch and impact assigned customers in accordance with training provided, standards and policies. Must adaptively diagnose, resolve and track end user issues/opportunities based on guidelines, documentation and best practices provided.Serve as a trusted consultant with customers to develop and optimize advertiser’s campaigns.Collaborate within the sales team, aligning workflow among team members to execute on a plan and ensure accountability to meet or exceed goals while prioritizing and delivering outstanding customer experience.Identify key client stakeholders, including C-level and business owners, to support Customer Business Objectives and annual digital marketing plans. Assess and solve client needs via sales techniques, including effective questioning, objection handling, and competitive selling.

Toronto, Ontario, Canada

Built the company’s first eCommerce platform on website, app and on external channels such as Amazon Seller;optimized customer experience through UX design and successfully generated $30,000 in monthly revenue• Diversified omni-channel strategy by selling through Walmart and Canadian Tire; developed partnerships by buildingclient presentations with financial analysis and cash-flow projections and built contract term with clients• Strategized product planning and subscription-based pricing structure through competitor analysis and analyzingmarket trends; the developed product combinations drove 60% of our total ecommerce sales• Managed key external stakeholder by negotiating with raw material suppliers, packaging design and contentdevelopment teams; created a centralized tracking platform for establishing a streamlined value chain process

Toronto, Ontario, Canada

>Coordinated with warehouse team ensuring accurate and timely delivery of products. Provide proactive information to stakeholders through reporting and analysis to ensure flow of delivery to DC, inclusive of launch products. >Introduced omni- channel inventory management in cycle counts, scheduled inventories, and reconciliation with support. >Monitored & enhanced eCommerce platforms (Shopify, Amazon, Walmart, Etsy, Google Merchant) and the company website

Toronto, Ontario, Canada

> Collaborated with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans >Coordinated with the decision makers on commercial project budgeting and provide quotation Developed, managed, and executed strategic plan for SEO and SEM based on results, trends and best practices in the marketplace. >Built leads and maintained a pipeline of all sales administration using CRM software

Mississauga, Ontario, Canada

Assisting sales and growth efforts by monitoring the competition and marketplace

Kingston, Ontario

> Researched for promotional opportunities.> Developed online marketing resources for our services.> Assisted with updating client information and social media channels.> Moderated content and managing social media platforms.> Worked with department managers to analyze marketing resource effectiveness.

Bachelor'S Degree, Business/Commerce, General

Bachelors In Management, Business Administration And Management, General

Bachelor Of Business And Economics, Business/Managerial Economics

High School Diploma, Business/Commerce, General