Bianca Herrera Email and Phone Number
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A creative problem solver and motivational leader committed to helping people discover their super powers as a Career Development Change maker in the non-profit sector. I have a strong professional foundation with 10+ years of Human Resources management experience in the hospitality industry as well as 10+ years of Training and Development experience in the non-profit sector. Adept at developing and administering programs and services that result in a high-performing and motivated work culture. Effective collaborator that focuses on nourishing strong working relationships while building consensus with business partners at all levels. Skilled in the development of communications & training programs that address performance gaps and achieve department goals. Driven and passionate about coaching and mentoring people that impacts morale, emphasizes accountability and aids in the achievement of professional/personal goals.I like to feed my creative soul by roaming the aisles of a craft store for 'craftspiration', planning my next vacation or dabbling in event design.
Working Wardrobes
View- Website:
- workingwardrobes.org
- Employees:
- 79
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Director Of Client ServicesWorking Wardrobes Oct 2023 - PresentSanta Ana, California, United StatesProud leader of a team of Change Makers dedicated to supporting clients on their path to obtaining gainful employment. Working alongside a team of talented staff, volunteer career coaches and personal shoppers. Career Development facilitator and curriculum developer. Case management/navigation team lead that provides individualized workforce readiness services, including professional wardrobe services.
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Senior Manager Of Client ServicesWorking Wardrobes Aug 2023 - Nov 2023Santa Ana, California, United States
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Career Services ManagerWorking Wardrobes Jun 2022 - Aug 2023Santa Ana, California, United States
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Volunteer & Internship ManagerWorking Wardrobes Jul 2020 - Jun 2022Tustin, Ca, United States
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Hr Temp Talent Recruiter Support AmericasHyatt Hotels Corporation Aug 2021 - Nov 2021Currently supporting the Hyatt Place Indianapolis Airport in finding top talent to add to this fantastic team! -
Independent Business OwnerChalk Couture Independent Designer - Beecr8Ve Crafts Sep 2019 - Dec 2020Temecula, CaliforniaI am an avid crafter that creates unique handmade home decor projects as an Independent Designer for Chalk Couture. Using specialized chalk paste, inks and silk screen transfers from Chalk Couture, I also help people embrace their own creative side by leading make and take craft workshops.
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Human Resources DirectorHyatt Regency Newport Beach Sep 2016 - Mar 2019Newport Beach, California, United States• Managed all aspects of Human Resources functions including recruitment, training, employee relations, workers’ compensation, medical benefits and payroll.• Trained and mentored 1 direct report that employs 220+ employees and 80 outside agency employees.• Successfully renegotiated compensation contract with outside hiring agency resulting in increased take-home earnings for agency workers with minimal impact to property costs.• 1 of only 3 HRDs in North America asked to sit on a corporate payroll taskforce that developed company-wide process improvements impacting overall efficiency.• Successfully managed the employee cafeteria renovation project including budget and design that included a 30% increase in seating capacity, new equipment and lounge space to address growth levels and improve employee morale.After 10 years with this wonderful company, I made the decision to take some time off to relocate and reevaluate my next career path. I am grateful for the tremendous opportunity my time at Hyatt has given me. I look forward to taking what I have learned and build upon it in my next adventure. -
Assistant Human Resources DirectorHyatt Regency Huntington Beach Oct 2013 - Sep 2016Huntington Beach, CaliforniaManage the daily functions of the Human Resources office, supervising four colleagues and providing services for 750 colleagues at a luxury resort property.• Develop, design and facilitate hourly and management training programs including; compliance, guest service, coaching and systems topics. Partner with Executive Leadership to assess training needs and support corporate initiatives.• Designed new uniformed and non-uniformed Style Guide Look Books for male and female colleagues that served as a best practice for other sister properties within the company.• Redesigned, executed and facilitated an innovative guest service training program for over 250 guest facing colleagues annually which resulted in an increase in guest satisfaction surveys.• Successfully spearheaded several corporate initiatives focusing on employee engagement including strategies involving design thinking methodology.
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Human Resource ManagerHyatt Regency Huntington Beach Resort And Spa Oct 2011 - Oct 2013Hyatt Regency Huntington Beach Resort & SpaPrimarily responsible for the full cycle of recruitment including; sourcing, candidate selection, interviewing and on-boarding. • Hired an average of 200 colleagues annually including a large number of seasonal hires.• Facilitated on-boarding orientation and guest service training.• Established community partnerships with local educational programs and recruiting resources to increase quality candidate sourcing pool.
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Human Resources ManagerHyatt At The Bellevue, Philadelphia Aug 2010 - Sep 2011Responsible for the recruitment, new hire orientation and employee relations for hotel with 190 full-time colleagues.• Took initiative to develop employee engagement programming including employee led mural art project and quarterly recognition activities.• Coached employees on learning management system for compliance and professional development.
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Training ManagerAndaz West Hollywood Oct 2008 - Aug 2010Develop, manage and facilitate pre and post-opening training for 150 hotel colleagues at first property in North America for Hyatt’s newest brand hotel-Andaz.• Developed, managed and facilitated a 4 week pre-opening training incorporating 5 new major technical systems, brand concept, guest relations and department task breakdown training and a 7 day pre-opening trail run involving over 300 mock guests throughout all departments.• Facilitated the launch of the new payroll system and serve as the property expert while managing most payroll functions for the hotel each week.• Manage various associate relations projects such as employee recognition program, annual employee celebrations and internal employee communication publications. -
Training ManagerUniversity Of Southern California May 2007 - Oct 2008Auxiliary Services DivisionDeveloped, delivered and evaluated management and front line training programs to 1000 university colleagues within guest services division. Training including on-boarding, new hire orientation, compliance and service training. -
Training SpecialistChildren'S Bureau - Strategies Training And Technical Assistance Program Jun 2004 - 2007Los Angeles, California, United StatesDesigned and facilitated meetings and technical assistance to professional staff and community members at the statewide and county level as part of a family support network. Experienced in curriculum design, interactive activities used to enhance learning, training assessment and evaluation. -
Project/Training SpecialistStatewide California Coalition For Battered Women Apr 2000 - May 2004Long Beach, California, United StatesCoordinated grant project for California court systems and judicial officers. Administered small grants and provided training and technical assistance to grantees while maintaining budget and evaluating the grant project. Topics included 40hr Domestic Violence Certification Training; Violence Prevention; Teen Dating Violence.
Bianca Herrera Skills
Bianca Herrera Education Details
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Uc IrvineSociology And Psychology & Social Behavior
Frequently Asked Questions about Bianca Herrera
What company does Bianca Herrera work for?
Bianca Herrera works for Working Wardrobes
What is Bianca Herrera's role at the current company?
Bianca Herrera's current role is Director of Client Services * Career Development Facilitator* Purpose Driven Leader * Strategic & Creative Problem Solver.
What is Bianca Herrera's email address?
Bianca Herrera's email address is bi****@****daz.com
What is Bianca Herrera's direct phone number?
Bianca Herrera's direct phone number is +171484*****
What schools did Bianca Herrera attend?
Bianca Herrera attended Uc Irvine.
What skills is Bianca Herrera known for?
Bianca Herrera has skills like Hotel Management, Employee Relations, Training, Hospitality, Hospitality Industry, Human Resources, Hospitality Management, Hotels, Recruiting, Employee Training, Customer Service, Pre Opening.
Who are Bianca Herrera's colleagues?
Bianca Herrera's colleagues are Rachel Jackson, Margie Bridegam, Lindsay T., Anna Villarreal, Carol Burton, Wendy Shute, Maria Ramirez.
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