Bianca Mitchell Email & Phone Number

Vista, Ca, Us

San Marcos, California, United States

Help patients understand their treatment options and why the treatment is important to their overall health. Verify insurance over the phone or online. Coordinate fees and insurance benefits for patients visiting general practitioners. Utilize available financial options to provide patients choices for how they can pay for treatment. Assist in exceeding patients expectations in order to achieve the Perfect Patient Experience.

San Marcos, Ca

Greeted and registered guests in a 100+ room hotel using FOSSE terminal, memorized faces and names to ensure personalized service throughout guest stays. Took and confirmed reservations over the phone, email, and in-person, ensured no reservation overlaps or hotel over-booking. Refered and reported customer inquiries and complaints to the appropriate departments, and offered free services to dissatisfied customers. Provided tours and promoted hotel amenities. Trained four new front desk… Show more Greeted and registered guests in a 100+ room hotel using FOSSE terminal, memorized faces and names to ensure personalized service throughout guest stays. Took and confirmed reservations over the phone, email, and in-person, ensured no reservation overlaps or hotel over-booking. Refered and reported customer inquiries and complaints to the appropriate departments, and offered free services to dissatisfied customers. Provided tours and promoted hotel amenities. Trained four new front desk associates in using FOSSE terminals. Implemented a housekeeping checklist as a day-to-day routine for all front desk staff. Received Employee of the Year for 2019. Show less

San Marcos, California, United States

The California State University San Marcos Senior Experience Program matches teams of students with projects submitted by local businesses and organizations. Students gain experience by working as consultants on rigorous, real-world projects that require teamwork and application of classroom knowledge. Businesses gain by receiving concentrated attention from bright, energetic teams that provide a fresh, independent look at their projects. Each student team works under the supervision of a… Show more The California State University San Marcos Senior Experience Program matches teams of students with projects submitted by local businesses and organizations. Students gain experience by working as consultants on rigorous, real-world projects that require teamwork and application of classroom knowledge. Businesses gain by receiving concentrated attention from bright, energetic teams that provide a fresh, independent look at their projects. Each student team works under the supervision of a faculty member. My team and I worked for a non-profit organization located in Carlsbad, California. Our objective was to expand Kathy’s Legacy’s donor database by identifying potential individual donors who reside near the Foundation’s offices and provide strategies and recommendations for the organization to develop meaningful relationships.My role as Team Coordinator was the following:-Establish tasks and deadlines -Keep the team organized and on schedule by following up on tasks-Schedule meeting times in conference rooms and through Zoom-Facilitator between the sponsor and team members-Facilitator between faculty advisor and team members Show less

Greater San Diego Area

Assisted with the opening of the hotel by determining market item prices, partnering with local restaurants, and organizing the front desk. Greeted and registered guests in a 200+ room hotel using the On-Que terminal, memorized faces and names to ensure personalized service throughout guest stays. Took and confirmed reservations over the phone, email, and in-person, and ensured no reservation overlapped or hotel over-booked. Referred and reported customer inquiries and complaints to the… Show more Assisted with the opening of the hotel by determining market item prices, partnering with local restaurants, and organizing the front desk. Greeted and registered guests in a 200+ room hotel using the On-Que terminal, memorized faces and names to ensure personalized service throughout guest stays. Took and confirmed reservations over the phone, email, and in-person, and ensured no reservation overlapped or hotel over-booked. Referred and reported customer inquiries and complaints to the appropriate departments, and offered free services to dissatisfied customers. Supplied guests with directions, travel information, and other information such as available services and points of interest. Show less

Greeted and acknowledged guests and seated customers by escorting them to the assigned table, or communicated delays and offered additional services such as beverages to keep them occupied while waiting. Presented menus, created a personal dining experience, answered questions, and offered information on menu items, beverages, and specials. Accepted and organized reservations, and prioritized reservations to accommodate customers. Walked through dining room during service to ensure guest… Show more Greeted and acknowledged guests and seated customers by escorting them to the assigned table, or communicated delays and offered additional services such as beverages to keep them occupied while waiting. Presented menus, created a personal dining experience, answered questions, and offered information on menu items, beverages, and specials. Accepted and organized reservations, and prioritized reservations to accommodate customers. Walked through dining room during service to ensure guest satisfaction and advised servers and bussing staff of specific service needs. Interfaced with customers to assess food needs, recommended dishes, and upsold beverages, appetizers, and desserts; answered questions about menu items and recipe ingredients. Accurately communicated customers' orders to kitchen staff and entered orders into POS systems to facilitate billing. Followed up with customers throughout service to ensure food was prepared to their satisfaction and addressed additional requests or needs. Show less

Greeted and acknowledged customers with a smile upon store entry. Received orders, processed payments, and responded appropriately with customer concerns. Prepared and served fresh food products in a timely manner. Took the necessary steps to meet customer needs and effectively resolved food or service issues. Carefully maintained sanitation, health and safety standards in all work areas. Took initiative to find extra tasks when scheduled duties were completed.

Bachelor Of Business Administration - Bba, Non-Profit/Public/Organizational Management

Activities and Societies: Management Society - Spring 2019, Dean's List - Spring 2019 & Fall 2019

Associate'S Degree, Behavioral Sciences