I have 11 years of expertise in quality assurance, processing journals, training, team management, visualizing standard operating procedures, client relationships, accounting, power query, and visual basics. My achievements include 4 Genpact Silver; 3 Genpact Bronze, 7 Client IPA, 2 Client Team, GB Certified; 7 LEAN Certified. I am a master at using software from Oracle GL, PeopleSoft, Blackline, ReconNET, VisionPlus, and Citrix. I've contributed to initiatives including the GB ReconciliationTemplate Automation, the GB Bank Open Items Reduction, the Lean Inter-Co technical Journal Automation, and the Lean on BPAY Automation Master File.I completed tasks for each month, the cash book, journals, SOPs, and open items; also met SLAs for all closure operations, bank transactions, and general ledger reconciliations. In addition to a few smaller projects, I improved the reconciliation process by utilizing an automated template. I worked for a number of businesses, including credit cards, personal loans, A&H, Reinsurance, and insurance. In addition to using tools like Power Query, SmartView, and Advanced Excel, I also deliveredtraining in Accounting, PowerPoint, and Advanced Excel. I provided clients with monthly dashboards on recons and open items along with a list of possible future projects. I keep good relations with the hiring team, team members, and internal and external ops teams. I consistently meet the standards of the external auditor; provide the team members; client commendations, also facilitate teammate conversations to produce more effective and widely accepted solutions.Encl.: Resume is attached herewith