Bill Byrd Email & Phone Number

Meridian, Id, Us

Meridian, Idaho, United States

Create and build Fleet Solutions for today's growing Fleets in the Treasure Valley. Establish and strengthen relationships while providing exceptional customer service.

So. Meridian, Id

Providing exceptional customer service and building a clientele based off of trust and experience.

Boise, Idaho

Meridian, Idaho

Evaluate and recommend maintenance services and repairs for customers vehicles. Established, managed, and maintained accounts with several fleets for local and national customers. Supervised, scheduled, and facilitated repairs for team of technicians while providing excellent customer service. Facilitated manufacturers warranty repairs and process all paperwork including coding for Ford Motor Co.

Meridian, Idaho

Assembled and led team of technicians, service advisors, and support personnel. Created, monitored, and ensured monthly/annual budgets with direct P&L accountability for budgets up to $4M. Formed and implemented marketing plan resulting in immediate increased repair order count . Raised serviced absorption over 6% directly translating to profitability growth. Increased customer service scores 9 percentage points from year to year resulting in the Presidents Award Runner Up for 2012.

Boise, Idaho

Created, monitored, and mandated monthly/annual budgets. Direct P&L accountability for main repair and body shops. Formed and instilled new polices to ensure shop profitability with immediate revenue increase realized in first 3 months of employment. Performed sales calls to strengthen existing as well as create new relationships with customer base. Adapted, revised, and administered new body shop operations, logs, and safety practices to ensure compliance with state and federal regulations.

Meridian, Idaho

Evaluated and recommend services and repairs for customers vehicles. Meet and exceeded all sales goals while providing excellent customer service. Supervised, scheduled, and facilitated repairs for team of technicians. Facilitated manufacturers warranty repairs and process all paperwork including coding for Ford Motor Co.

Boise, Idaho

Created, monitored, and ensured annual/monthly budgets for all company equipment including: repair & maintenance, tires, and all fuel used. Direct P&L accountability for all budgets (some reaching $3M). Supervised all shop functions and technicians daily schedule and activities for fleet of 100+ vehicles. Maintained onsite fuel pumps (diesel and gasoline) while adhering to all state and federal regulations. Created and implemented preventative maintenance and repair procedures. Inventory control for all parts, tires, fuel, and lubricants. Design and instill company wide safety programs (including workers comp, accident investigation, new safety incentives, and return to work programs) resulting in company savings.