Bill Fleming Email & Phone Number

4 years 10 months)Over the past decade at GD, Mr. Fleming has worked in various roles in the creation, maintenance andevolution of various database systems that track data for the Department of Homeland Security (DHS.)Those databases were HSIN R3, HSIN Legacy and INSight. Among his roles: Service Operations Liaisonand Manager: Responsibilities of this position include but are not limited to: o Direct supervision ofover twenty engineers supporting cross-functional teams in diverse locations. o Direct supervision ofsubcontractor staff of twelve, providing end-to-end 24X7 operational support for the DHS via threeorganizational tiers of Help/Service Desk, tier 2, and tier 3 for HSIN R3 and HSIN Legacy o Technicaldirection to tier teams of Network Engineers, Systems Engineers and Integration specialists assisting theDHS in identifying short term critical issues while managing sustainment of the HSIN environment. oChange and Implementation management by documenting and presenting all change requests for the HSINsystem before the DHS Infrastructure Change Control Board Of Note: 1. The HSIN R3 system resides inone of two DHS data centers with multiple disparate functional teams and each with different organizationalreporting structures and priorities. Mr. Fleming’s success at bridging the communication gaps between thedata center teams has been key to keeping the HSIN project on schedule. Operations and MaintenanceManager: Responsibilities of this position include o Federal Government Certification and Accreditationo System capacity planning o Data backup and recovery o Performance monitoring o Personnel schedulingo System integration o Database administration o Network administration o System security o Patch/Upgrade management o Third Party support management o Administered vendor support contracts o Assetmanagement

Managed a team of ten software and integration engineers responsible for the design, development,and testing of the Customer Management Information Engineering (CMIE) group for UUNET (a MCICompany). Roles and responsibilities included personnel management, assistance in budget planning ($18Mannual budget), program management, technical direction, and frequent interaction with UUNET executivestaff.Database Engineering Manager at UUNet/WorldCom/MCI