Manage and maintain 285 accounts to include sale of existing and new floor covering products, selling merchandising systems and programs, physically setting up merchandising systems and updating samples of existing systems, and run product knowledge seminars for clients on new products and updates to current products. Address customer questions, complaints, and assist with ordering via the company portal with a positive resolution. Accurately priced and provided rotes for a… Show more Manage and maintain 285 accounts to include sale of existing and new floor covering products, selling merchandising systems and programs, physically setting up merchandising systems and updating samples of existing systems, and run product knowledge seminars for clients on new products and updates to current products. Address customer questions, complaints, and assist with ordering via the company portal with a positive resolution. Accurately priced and provided rotes for a wide variety of flooring products.Developed and maintained credit relationships. Coordinated with al Haines teams including sales and support, order and service, distribution services and other relevant departments. Used effective communication and interpersonal skills when meeting and speaking with clients, which promoted long-lasting relationships with business owners, retail and property owners, sales personnel, purchasing, accounts payable, warehouse management, and procurement. Cultivated and developed customer relationships to enable sustained revenue growth. Met sales quota for the first three quarters of 2018. Show less

Managed and maintained over 135 active accounts. Monitored market conditions, product innovations and competitor activity, and adjusted account sales approach to address latest market developments. Negotiated details of contracts and payments and prepared sales contracts and order forms. Gathered all relevant materials for bid processes and coordinated bidding and contract approval. Works closely with customers and contractors to ensure end user satisfaction with both… Show more Managed and maintained over 135 active accounts. Monitored market conditions, product innovations and competitor activity, and adjusted account sales approach to address latest market developments. Negotiated details of contracts and payments and prepared sales contracts and order forms. Gathered all relevant materials for bid processes and coordinated bidding and contract approval. Works closely with customers and contractors to ensure end user satisfaction with both products and installation. Addressed customer questions and concerns regarding products, prices, and availability. Provided estimates, quotes, and final proposals to customers. Delivered exceptional account service to strengthen customer loyalty. Show less

Responsible for commercial and contract sales, service, and estimations for one of the largest retail floor covering stores in the metro Syracuse area. Work closely with contractors, designers, architects and end users to ensure feasibility, practicality, and product satisfaction. Addressed customer questions and concerns regarding products, prices and availability. Determined the cost and pricing of proposals and bids. Estimated and quoted prices, credit and contract… Show more Responsible for commercial and contract sales, service, and estimations for one of the largest retail floor covering stores in the metro Syracuse area. Work closely with contractors, designers, architects and end users to ensure feasibility, practicality, and product satisfaction. Addressed customer questions and concerns regarding products, prices and availability. Determined the cost and pricing of proposals and bids. Estimated and quoted prices, credit and contract terms, warranties and delivery dates. Show less

Effectively managed all facets of account sales and service including targeting and developing core. Responsible for territory development and on-going relationship management with more than 175 retail flooring accounts in the Central Upstate New York region. Targeted business accounts with the most growth potential.Opened on average 10 new accounts each year; provided all accounts with sales and service support, including training retail staffs on product features/benefits and… Show more Effectively managed all facets of account sales and service including targeting and developing core. Responsible for territory development and on-going relationship management with more than 175 retail flooring accounts in the Central Upstate New York region. Targeted business accounts with the most growth potential.Opened on average 10 new accounts each year; provided all accounts with sales and service support, including training retail staffs on product features/benefits and key selling strategies enabling customers to drive business growth which resulted in increased sales. Show less

Responsible for sales, service, and estimations for one of the largest retail floor covering stores in the metro Syracuse area. Actively engage customers in conversation and assist in the understanding, demonstration, description, and selection of merchandise. Accurately executed orders including sales information, order fulfillment, and payment

Responsible for cultivating clients and helping them plan for retirement and college education funding with this Fortune 100 company with 360 billion in assets under management.Worked with small businesses and individuals helping them to protect their assets and income. Series 6 and 63 licensed and a CLTC designate. Fast Track Award Recipient Fall 2009.

• Responsible for territory development and on-going relationship management with more than 175 retail flooring accounts in the Central Upstate New York region. Sales in the region have topped $1.5 million a year in each of the last four years, and 2.1 million in 2008.• Effectively managed all facets of account sales and service. Targeted and developed accounts with the most growth potential; provided all accounts with sales and service support, and trained retail staffs on product… Show more • Responsible for territory development and on-going relationship management with more than 175 retail flooring accounts in the Central Upstate New York region. Sales in the region have topped $1.5 million a year in each of the last four years, and 2.1 million in 2008.• Effectively managed all facets of account sales and service. Targeted and developed accounts with the most growth potential; provided all accounts with sales and service support, and trained retail staffs on product features/benefits and key selling strategies; handled all consumer claims to determine the cause of product failure and resolved the issues to the satisfaction ofall parties. 2000-2003: Territory Sales Manager: Allied Eastern Distributors, Syracuse, NY (Allied Eastern was purchased by NRF.) Show less

• Consistently the top-performing sales associate in busy retail flooring department, provided product advice and counsel to consumers based on objective consideration of floor covering needs. • Responsible for multi-site product, sales and service training program to increase product knowledge and selling skills of sales associates in three Home Depot locations.

• Responsible for all aspects of retail store management including assuring store profitability through solid financial management, full-line product purchasing, retail sales management and training, supervision and scheduling of a staff of eight.

• Responsible for territory development and sales to retail and distribution accounts in Central Upstate New York. Doubled territory performance in a single year—increasing account penetration from 100 to 200 accounts while increasing year-on-year sales by 100%—growing from $450,000 to $900,000.

• Number one sales representative in New York State, responsible for exceeding aggressive growth goals through effective management of existing business and opportunistic acquisition of new accounts.