Bill Bollinger Email & Phone Number

Greater Pittsburgh Area

• Managed IT workforce, maintained Amtech Imaginera ERP application / database software and monitored network connectivity processes for corrugated division. Supported the accurate information system flow of data to.
• Maintained ERP application and help desk functionality for 15 locations nationwide using Citrix software architecture; trained workforce on new software version functionality determined by collaboration with division.
• Directed the process and development of data mining analysis to provide accurate cost and sales information for corporate consolidation by using Crystal Reports software.
• Reduced data errors by automating data interface processes for the transfer of plant invoicing data to corporate financial consolidation software.
• Developed division “Gold Standard” ERP training program and documentation; oversaw and participated in implementation and completion of training program.

• Appointed as leader for obtaining and providing total ERP training on Amtech Imaginera software system; managed installation and maintenance of system with coordination between vendor and corporate decision makers.
• Successfully converted workforce from manual to automated ERP systems; included communication to all business functions from corporate leadership to frontline staff to embrace and understand value of this culture change.
• Conducted 15 ERP and database installations across United States, some simultaneously, and successfully met established timelines for all completions.
• Established self as computer system Subject Matter Expert (SME) with ability to translate technical information into easy to understand terms.
• Saved Company time and effort by converting corrugated sites from manual to automated system.

• Promoted to position with goal of training incumbent to move from manual to automated design systems. Learned design techniques to provide greater understanding of company design operations.
• Self-taught use of Computer Aided Drafting (CAD) system and trained other staff on use of CAD system.
• Won bronze POPAI Indian Award for corrugated division of Company for design of Point of Purchase (POP) display for American Greetings.
• Coordinated communications between company and marketing vendors for POP display manufacturing; Purchased cutting dies and printing plates to support design.

Hired to learn plant operations and other departments with goal of promotion to Plant Manager. Rotations focused on customer service, plant floor supervision, design and all general business processes.