President & Chief Executive Officer
Current- Crossroads is a nonprofit human service agency that finds solutions to poverty and employs a human-centered approach within its solutions. As president and CEO, I fulfill and protect the mission in partnership with the.
- Developed, implemented, and secured funding for an innovative social impact model (the Human Centered Poverty Reduction Plan) to reduce poverty and restore equity in people through three intervention programs.
- Significantly increased revenues and re-energized dormant fundraising. Received multi-year six-figure grants and increased annual appeal donations by 400%.
- I collaborated with the board of trustees to accept new pro-active programs for reducing poverty that would redefine our future and distinguish us from our past.
- We reconstructed the delivery of client services, resulting in a 60+% increase in the number of clients served, and rearchitected the functions and performance of major departments, leading to unprecedented outcomes.
- We created a highly disciplined and innovative volunteer department and streamlined the onboarding process for immediate placement. In one year, we saw a 17% increase in volunteer enrollment.