Bill Sullivan Email & Phone Number

Detroit, Mi, Us

Detroit, Michigan, United States

Crossroads is a nonprofit human service agency that finds solutions to poverty and employs a human-centered approach within its solutions. As president and CEO, I fulfill and protect the mission in partnership with the board of trustees. Crossroad's credibility with its stakeholders has grown following a strategic vision for growth and sustainability I instituted. I increased funding sources significantly by developing new programs that elevated our value proposition to others. Architecting key departments of funding development, finance, operations, marketing and communications, volunteer, and client impact resulted in marked performance increases and professional opportunity growth for it's staff. I represent Crossroads to all stakeholders with confidence. I have formed research partnerships and program collaborations with seven major universities in the country. Major Accomplishments:• Developed, implemented, and secured funding for an innovative social impact model (the Human Centered Poverty Reduction Plan) to reduce poverty and restore equity in people through three intervention programs.• Significantly increased revenues and re-energized dormant fundraising. Received multi-year six-figure grants and increased annual appeal donations by 400%.• I collaborated with the board of trustees to accept new pro-active programs for reducing poverty that would redefine our future and distinguish us from our past. • We reconstructed the delivery of client services, resulting in a 60+% increase in the number of clients served, and rearchitected the functions and performance of major departments, leading to unprecedented outcomes.• We created a highly disciplined and innovative volunteer department and streamlined the onboarding process for immediate placement. In one year, we saw a 17% increase in volunteer enrollment.• Crafted an effective and diverse public engagement strategy that received national attention and a 22% increase in private donors.

Greater Detroit Area

Developed, launched, and directed the daily operations and future growth of a successful Social Impact Consulting Firm. Directed and led strategy development, program design, budget, relationship management, and client relations. SOCIAL SYSTEM ENGINEERING & TRANSFORMATION- Maximize results for organizations and their communities through the execution of creative engineering and reform of social systems. - Achieve social change for low-income populations by successfully engineering or modifying the social systems they rely upon. - Oversee policy advocacy to legislators and state government. PROGRAM DESIGN- Established, implemented, and oversaw highly impactful social programs with sustainability providing a return on investment to the private funders. Recognized for aligning corporate citizenship with community goodwill, with benefits to both. BUSINESS PROCESS IMPROVEMENT- Organize and control business processes with proven results and implement impactful long-term solutions.

Greater Detroit Area

Responsible for designing the future state of a business model that provides energy assistance to low-income households in Michigan while promoting residents' independence of energy use. Managed the internal departments of fund development, strategy, grants, marketing, and branding, and was responsible for board governance. Responsible for maintaining and developing key strategic partnerships. NONPROFIT ORGANIZATIONAL FUNCTIONS- Principal responsibility for creating and overseeing the future status of a successful business model that provided low-income Michigan households with $20 to $25 million in energy assistance while simultaneously promoting energy assistance independence. - Directed funding development, strategy, grants, donor engagement, marketing/branding, communications, and board governance. KEY STRATEGIC PARTNERSHIPS- Developed, managed and maintained crucial strategic partnerships while nurturing key relationships. REVENUE & PROFIT GROWTH- Reduced organizational reliance on government grants from 85% to 60% by diversifying and increasing revenues. • Diversified and increased annual revenues by 60%. SOCIAL INNOVATION STRATEGIES- Decreased customer reliance on utility ratepayer support, effectively reducing utility shutoffs, empowering energy users to manage consumption and remain current on bills through the successful leadership of publically supported social innovation strategies.

Greater Detroit Area

Maintained overall responsibility for the development of new programs and initiatives for United Way (2010-2011). Director of 2-1-1 (2006 - 2010). Assessed the value of the program and measured the potential for community impact through strategic partners and internal capacity. Developed and implemented funding strategies that included corporate, foundation and public support. Was accountable for innovative program designs.INITIATIVES- Developed quality initiative on food insecurity attracting $1.5 million within the first year of implementation to close a 700 million pound food gap in Southeastern, MI. - DIRECTOR: 2-1-1, 2006-2010: Director with the mission to align and provide people with free community resources and was allotted to the National Board of Directors for 2-1-1 US. FUNDING STRATEGIES- Created effective funding strategies for internal, corporate, foundation and public support. Enthusiastic and energetic contributor in media/public awareness campaigns. Served as 2-1-1 spokesperson. - Generated awareness of 2-1-1 to key stakeholders across state/volunteer/community leadership levels. PROGRAM DEVELOPMENT- Created and launched an innovative Homeless Outreach Program “2-1-1 On the Go!” by mobilizing the 30,000 community resources of 2-1-1 into vehicles donated by Roger Penske. ‒ Achieved status as National Best Practice for 2-1-1 operations nationwide.‒ Awarded Best Innovative Program for Community Impact by the International Association of Downtowns (2008).‒ Awarded Best City Program by the International Association of Downtowns (2010).- Provided real time resources and information for people scheduled for utility shutoff (non-payment or illegal use) by designing the Vulnerable Citizens Hotline in collaboration with DTE Energy. - Produced the 2-1-1 program through grant opportunities/fee-for-service contract support; achieved local/national/international awards.- Developed first 2-1-1 mortgage foreclosure assistance program.

Common Ground

Managed mission to assist in advancing people from crisis to hope for an established crisis intervention organization. SYSTEM DESIGN- Organized and directed a comprehensive Information & Referral System on the REFER database.- Devised a system of statistical reporting from acquired data. “ADOPT-A-FAMILY”- Structured and directed “Adopt-a-Family,” an Oakland County resource guide of “Katrina: Surviving the Hurricane,” a 100-page Reference Guide assisting in shifting Crisis Workers to independence. Earned Manager of the Year & Above and Beyond recognition.

Greater Los Angeles Area

Instructed Investigative Psychology to Bachelor level students

Riverside, California

Served as a consultant and contractor to the investigation of serial offenders in the crime analysis department.

Ma Investigative Psychology, Psychology, Criminology, Forensics

With faculty and departments heads developed the first academic degree of Investigative Psychology for use in criminal profiling.

Bs Investigative Psychology, Psychology

Developed a BA in Psychology and began development of a sub discipline of Psychology known as Investigative Psychology

Master Of Arts - Ma, Liberal Arts And Sciences/Liberal Studies