Bill Munro Email and Phone Number

Consultant at Ford Motor Company, DearbornLean AD Process Improvement Project

Requirements Development on a variety of projects:• Adding new Network to Administrative Systems• Provider Web Directory• Medicare Secondary Payer Reporting• Disaster Recovery• Others

Provide business analysis and consulting services at American Community Mutual Insurance (Health Insurance).• Develop Requirements for Claims Pricing• Solicitation, Analysis & Comparison of Re-pricing Outsourcing Vendors• Develop Requirements for online storage of Contract Documentation• Evaluate Vendor Data Replication products• Test Plan Development & Execution

Provide business analysis and consulting services at General Motors – Global Asset Sustainment application - Web, Java, Oracle, Excel Interface. • User Acceptance Test planning, execution, Release Management, and Defect Tracking and Resolution in an Agile/RAD environment for the Asset Condition And Planning application (ACAP).• Assist users with ACAP data import activities.• ACAP Data integrity analysis & resolution.• Work with users to improve ACAP data metrics.• Buy-build decision analysis of vendor questionnaires for ACAP replacement.• Requirements development & Workflow Development for new Global Worksheet application to be used in asset sustainment project prioritization.• Analysis of points in GM’s Global Vehicle Development Process (GDVP) at which data could be collected for new asset installation and input to the ACAP application. Fact gathering via user interviews.

Provide business analysis and consulting services to Hewlett Packard Co. Training and business analysis for General Motors – Global Performance Metrics application – Java based web application.• Created Training Materials and trained users in release 3.3 of GM’s GPM system. • Business analysis – help plant users establish metrics and scorecards

(Part time position)QA Lead role on a commercial application. Collaborated on design and testing of web driven Program/Project Management control and reporting software. Maintained test plans. Defect Tracking and management. Developed module specifications. Collaborated with developers/designers

Provided business analysis consulting services to Blue Cross Blue Shield of Michigan – Michigan Delivery Systems and Support

Provided business analysis consulting services to Ford Motor Company Global Dealer Systems (GOLDD)

Maintained and provided support for standard project management & systems development (SDLC) processes and tools in an IS organization of over 1000 serving a total organization size of over 9,000. Developed and maintained workplans. Coordinated user launch of methodologies, including strategy, launch plan and presentation materials. Provided ongoing user support. Facilitated user group meetings to gather user requirements. Mentored and trained project managers and teams in developing new processes and application of standard project management and SDLC processes (Computer Associates Waterfall methodology).

Analyzed business requirements to create project schedules. Managed project per the standard SDLC, Platinum Waterfall Methodology. Assigned tasks to resources. Utilized Microsoft Project for project scheduling and control. Tracked progress, systems analysis, manage issues and problems, oversaw business analysis/programming/testing, reported progress to management. Developed workplans. Facilitated user group meetings to gather user requirements. Coordinated user launch including development of launch strategy, detailed launch plan, and presentation materials. Provided ongoing user support. Managed testing of the application. Coordinated communication of requirements with other IT

RBIS - Blood Processing System