Bill C. Email & Phone Number

Mountain View, California

Lead project to replace 1700 at-risk servers within the client’s fleet by working with server infrastructure delivery teams to secure replacements and coordinated with engineering teams for timely server migrationsDeveloped and managed on average 26 quarterly data center project plans for the client by leading core team meetings, tracking completion statuses against aggressive timelines, executing demand capacity planning, deconflicting capacity constraints and coordinating with cross-functional teams to procure compute and storage resourcesSupported various product teams through 8 separate resource emergencies during the 2019 holiday season as well as COVID-19 caused by increased traffic by sourcing compute and storage resources to avoid major service outages or performance degradation

Doubled the organization’s data center footprint by leading multiple data center expansion projects involving network and server upgrades, publishing documentation, identifying as well as mitigating risks, managing budgets, and tracking milestonesStreamlined engineering processes resulting in 33% ($684K annually) cost savings by coordinating with cross-functional leads to outsource data-collection efforts, resulting in significant reduction of required engineering maintenance

Achieved 15% ($18K QoQ) in cost-savings while growing our cloud footprint by 7% by establishing a sustainable cloud infrastructure growth model that optimized procurement of Reserve Instances as well as right-sizing Instances from Amazon Web ServicesReduced proxy infrastructure costs by $360K annually while building out primary, secondary and tertiary proxy pools by renegotiating contracts with over 65 vendorsManaged and reported on a $7M annual infrastructure related R&D budget, creating daily and monthly dashboards to present to C-level executive leadership

Improved from 89% to 96% with a SLO target of 95% of timely shipment arrivals by identifying and reporting problem areas during audits of carrier performance dataReconciled 1000’s of parcels improperly charged by subcontracted vendors for undelivered parcels by conducting investigations on delivery records

Conducted data analyses on Excel for key takeaways on KPIs including current state, learner statistics, and variations of coursework on thousands of New Product Introduction project data for quarterly metrics to be presented to executive leadership across different departmentsLed project on migrating 800 legacy Video-on-demand Learnings of NPI Trainings from decommissioned servers, to new portals for consolidation, sustainability, and better access of informationImplemented a macro on automating file conversions for Video-on-demand Learnings, which aided in cutting conversion time in half and increasing efficiency for quicker turnaroundsCollaborated with project managers for sustainability assessment and requirements gathering relevant to New Product Introductions training for virtual instructional sessions to be deployed for 3000 technical-end users globally of Cisco’s Technical Assistance CenterSupported learners globally by answering questions regarding our weekly training in addition to our legacy training

Developed effective procedures in data entry by improving processes within Excel and eliminating redundant data points across various spreadsheets for thousands of classroom or instructor changes each semesterCollaborated with Academic Scheduling staff to execute hundreds of events such as final exams, special class sessions, and third-party meetings per semester within the university

Bachelor'S Degree, Management Information Systems

Activities and Societies: I was Treasurer of the Management Information Systems Association

Education record

I studied abroad here during my Spring '14 and Summer '14 semester.