Bill Wilson Email and Phone Number
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Highly motivated Senior Vice President leading multiple departments of a commercial insurance firm serving clients in all 50 states. I build industry leading experiences for our clients by leading the people who deliver on that promise and contain our risk in the process. My experience across the specialty commercial insurance industry includes underwriting, sales, marketing, and program management. As a result, I can set the vision for growth and lead the execution of tactics that capture rapid growth while optimizing the risks in the process. I am driven to scale the business rapidly with iterative, meaningful metrics that capture the most profitable opportunities. I do this by supporting the alignment of the broader strategic and financial goals to operationalize the strategic plan. My ability to pivot across the business and to engage the right people in that process is what accelerates profitable growth. I am a people-centered leader who has built high-impact teams. I do that by finding the right people, building processes to repeat the best practices, and celebrating the successes of people along the way. I also empower people with growth opportunities and support their continued development while ensuring that we meet or exceed the expectations of our clients. It is this culture of excellence and innovation that results in our continued shared success. Some of my professional achievements include: • Delivering double digit growth in premium revenues for 9 years straight. • Increased quality and reduced operational costs through automations and predictive analytics utilization in underwriting and operations. • Achieved double industry average NPS scores through the retention of clients during periods of larger economic change while containing risks and setting profitable pricing strategies. • Led up to 42 direct and indirect reports and +700 brokers with full P&L accountability that met or exceeded gross margin goals. • Turned around or scaled multiple commercial insurance firms with comprehensive transformations of the sales, marketing, and broader operations to deliver on the financial goals of the executive leadership. Capabilities: Commercial and Specialty Insurance Program Management Growth Strategy Business Development
Vgm Insurance Services
View- Website:
- vgminsurance.com
- Employees:
- 50
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Senior Vice PresidentVgm Insurance Services Jan 2020 - PresentWaterloo-Cedar Falls AreaGrowth minded Senior Vice President for the nationally acclaimed commercial insurance program administrator. We have admitted and non-admitted agents and wholesalers in all 50 states. I serve as part of the executive leadership team that sets the strategy for the firm and operationalizes that vision across sales, underwriting, and operations. We change the industry conversation and shape the future success for our clients with our innovative programs in the Allied Healthcare and Hospitality Industries. I am personally committed to building a highly engaged team and delivering on that promise every day with clarity in expectations, transparent communication, and financial incentives that align with the performance of our people. I apply my experience building books of business, managing key accounts, and turning around unexpected challenges to coach and mentor people to success. We strive to deliver industry leading experiences for our clients by seizing mutually beneficial opportunities to serve. I do this by continuously improving the experience of our clients by delivering new programs, improving our processes, and championing technology tools to reliably scale our performance. A few of my recent achievements include: • Leads 42 direct and indirect reports across 5 departments with full accountability for compliance and P&L. • Built and retained 700 agents in the broker network dispersed across 50 states. • Evaluates multiple potential acquisitions annually and plays a key role in the M&A activity for targets. • Spearheaded the digital transformation of the underwriting department to automate processes enabling stabilized headcount and improved accuracy while the number of policies processed grew rapidly. • Achieved an industry leading NPS score with high retention rate of customers as the owner of the firm’s experience for brokers and insureds.
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Vice President Sales MarketingVgm Insurance May 2014 - Jan 2020Waterloo-Cedar Falls AreaI was recruited to join VGM Insurance Services to transform the sales operations to scale the business. I executed on this vision as the Vice President of Sales and Marketing to grow the business through the launch of multiple new programs, standardized sales processes, and overhaul of its marketing. Through this process-driven, data-informed approach, my teams delivered rapid growth while maintaining compliance and high-quality customer experiences. My role during this time was to create the sales processes, provide the team resources, and to build an industry leading customer-facing team. I set the strategy and provided my team with the tools to succeed. I brought on new talent, built a culture of excellence, and coached people through the changes to optimize their results. It was this systematic approach to building the human capital of the firm that enabled us to consistently meet or exceed our goals. I also spearheaded the rebranding of the firm through expansion of its marketing practices to connect with broader audiences. This increased presence created a strong foundation for us to go to market with new programs that served clients across the US. Results in this role were: • Led 15 direct reports in sales, marketing, and operations to meet or exceed aggressive annual sales goals. • Prepared budgets and monitored expenditures to maintain compliance with financial forecasts and profit objectives. • Scaled the business through the launch and effective management of new products and programs while balancing sales leadership and compliance needs. • Institutionalized a culture of excellence with hands-on coaching and standardization of the customer experience.• Championed the implementation of automations and process improvements to reduce operational costs and enable better allocation of the talent to fuel customer satisfaction. • Managed the marketing teams that won multiple awards through the Insurance Marketing & Communications Association.
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Vice President Of Commercial SalesPdcm Insurance May 2011 - Apr 2014Waterloo-Cedar Falls AreaI was asked to join this commercial insurance firm to assist with a succession plan for a founder that was retiring while also building my own book of business. I served as the Vice President of Commercial Sales with a focus on driving growth for the firm while retaining our best practices to ensure the continued satisfaction of our existing clients. I did that as part of the sales leadership team in an ownership-track capacity that shaped the long-term success of the business. My role during this time was to optimize the growth and to scale the business. I grew a significant book of business from the ground-up while also managing the client relationships and retention efforts for the assigned book of business of the departing founder. I did this with my strong work ethic and genuine interest in the success of our clients. I also served as the escalation point for all commercial programs to manage the risks and satisfaction of our clients. -
Vice President Of Commercial SalesThe Accel Group Oct 2007 - May 2011Waterloo-Cedar Falls AreaI was recruited to serve as the Vice President of Commercial Sales for the agency that was preparing to move from bank owned to an independent firm. I joined the leadership team to broaden the scope of commercial programs and risks across Iowa to help it scale profitably. I managed a significant client base and acquired new business during this key transition period. My team in this role was customer-facing and we served the commercial insurance clients together. I rolled up my sleeves to manage the key accounts and coached people to achieve their best results. I also drove innovation in the solutions we offered and the delivery of our customer experience.
Bill Wilson Skills
Bill Wilson Education Details
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Bachelor'S Degree
Frequently Asked Questions about Bill Wilson
What company does Bill Wilson work for?
Bill Wilson works for Vgm Insurance Services
What is Bill Wilson's role at the current company?
Bill Wilson's current role is Commercial and Specialty Insurance I Program Management I Business Strategy I Underwriting Management I Go-to-market I Product Development I Risk Management I Sales Operations I Customer Centric Culture | CIC Certified.
What is Bill Wilson's email address?
Bill Wilson's email address is bw****@****dcm.com
What is Bill Wilson's direct phone number?
Bill Wilson's direct phone number is +131923*****
What schools did Bill Wilson attend?
Bill Wilson attended University Of Northern Iowa.
What skills is Bill Wilson known for?
Bill Wilson has skills like Insurance, Commercial Insurance, Strategic Planning, Risk Management, Workers Compensation, Property And Casualty Insurance, Team Building, Sales, Account Management, New Business Development, Underwriting, Marketing.
Who are Bill Wilson's colleagues?
Bill Wilson's colleagues are Paige Ribble, Emily Mccormack, Susan Phillips, Amy Brocka, Christy Liss, Lizzie Kelly, Matt Hutchison.
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Bill Wilson
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Bill Wilson
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Bill Wilson
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