A result oriented professional with 13+ years of experience in handling of Front office operations, Revenue Management, budgeting, planning & performance Review. A keen planner and strategists with experience of handling the entire operations. Experience of working in all kind of hotel Heritage, Leisure and Business.Proven track record of developing procedures, service standards and operational policies, planning & implementing effective control measures to improve efficiency and accuracyEffective leadership and team building skills that provide high energy level and team spirit in the employees.Overseeing the entire gamut of operations entailing strategic planning, new set ups, Guest servicing, procurement, quality control, documentation and man management.Pivotal in enhancing organizational effectiveness, image and revenues via customer and market-focused strategies by achieving continuous improvement of customer service, product quality and operational systems through empowerment & teamwork.