Binu Thomas Email & Phone Number

Bengaluru, Karnataka, India

Customer Success Manager (CSM) to cultivate exceptional experiences and unceasing value for Replicon customers by acting as their trusted advisor, educating them with constant growth in mind.The Customer Success Manager (CSM) is responsible to manage the customer experience for a specific territory's install base of customers and help grow and maintain.

Pune Area, India

• MarketsandMarkets is the largest market research firm worldwide in terms of premium market research reports published annually. Serving 1,700 Fortune organizations globally with more than 1200 premium studies in a.
• New client acquisition and account management.
• Complete sales cycle - prospecting, requirement understanding, proposal presentation, relationship building and sales closure
• Ensuring end clients sees values through incremental revenues from our offerings.
• Maximizing per account and achieve overall annual revenues.
• Proactively identify the transformation happening at client end and build practices/services around it.

Bangalore, India

• Working with CEO’s, COO’s, CTO’s and other executive level personnel on adoption of Oracle Cloud.
• Identifying the specific needs of customers, and then creating bespoke solutions for them.
• Understand the sales cycle in conjunction with business process externally and internally. E.g. signoffs require relationships at all levels.
• Develop and Strategize new territory plan and strategy to focus on Install Base within Retail, Professional, Banking, Communication and Telecom Industry Vertical.
• Develop and present solutions to C-level executives (CIO, CTO and CFO) and various IT Manager.
• Adapt at clearly demonstrating tangible ROI from IT Environment to Oracle Tech in a variety of circumstances.

Bangalore, India

• Working as an ISV/OEM account manager for Emerging Market, Financial services and Healthcare companies.
• Developing strategic relationships with Independent Software Vendors and OEM organizations.
• Become a trusted advisor to partners looking to embed world-class Oracle products to extend the capabilities of their products addressing specific functional, market or industry needs.
• Adapt at working in high-pressure environments with strict deadlines and multiple deliverables
• Worked with Oracle Partners across various territories, consulting them with their current business models, positioning Oracle Technology in their current set up via embedding/bundling, hosting and Cloud Business Models
• Responsible for identifying and generating new business through sales activities such as prospecting, territory planning and building mainly from ISV and OEM accounts.

Bangalore, India

• Systems and software consulting with clients (Database, Middleware, Servers and Storage)
• Working along with the Product specialist’s team to provide the optimized solution based on customers requirement
• Understanding the customer’s business needs in relation with their IT infrastructure
• Manage product positioning and strategies
• Learn and maintain in depth knowledge of new product launched and latest technologies, competitors and industry trends
• Making Blueprints and Proof of concept reports after testing the product as per customers requirement

Bangalore, India

• Oversee account management for 70+ accounts and aggressively pursue new business.
• Work closely within the eco-system for increase Dell footprint. (Net New and Install Base)
• Manage sales through account resource allocation, account strategy, and planning.
• Identifying the revenue generating industry verticals in the last one year for Dell and tapping new alliances with existing or new accounts.
• Develop strategic business relationships with CEO, CIO and the heads of other line of business in a company to qualify and follow up sales leads to closure.
• Coordinating with Partners and other teams within the Dell Ecosystem towards achieving the Sales Target.

Hyderabad, India

• Position new advanced machines to obsolete and beyond repair machines.
• Identify up sell cross sell opportunities to existing customer Install base.
• Manage sales continuity through replenishing consumer usage and consumables.
• Aggressive and on time follow up on service contract renewals for Dell hardware.
• Timely follow up and sales of warranty upgrades before expiration.
• Demanding role, with achievements of quota on each parameter with sufficient margins.

Hyderabad, India

• Direct selling to end user after understanding the specific requirement and customization.
• Work efficiently to over achieve self and team quota.
• Win the SPIFF of the day within the limits of the ethics and customer satisfaction uncompromised.
• Over achieving the NPS scores and customer appreciation.
• Aggressive and proactive approach to close the deal without follow-ups.
• High level understanding of customer psychology and technical understanding to grow the deal without compromising margins.

Hyderabad, India

• Joined as an Outbound collection agent for Auto finance.
• Started with normal delinquency, then mid range and high range accounts.
• Scaling targets and overachieving with call monitoring and mentoring.
• Promoted to B.A.U (Business as Usual) - mentoring role.
• Migrated 3Level Skip tracing process. Basic, Medium & Advance.
• Developed the training modules, for new and existing agents for transition.

Mib (Master Of International Business), International Business

B.Com (Bachelors In Commerce), Commerce