Stephen Bird Email & Phone Number

Iowa City, IA, US

Iowa City, Iowa Area

Assist in the promotion and coordination of Supply Chain activities associated with the evaluation, negotiation and purchase of annual $150 million capital and disposable commodities. Key areas of responsibility include management of procurement team, researching product, prepare product/equipment specifications, procurement processing, inventory.

Iowa City, Iowa Area

Greater Seattle Area

• Business owner for over $30 million in revenue of product sold in conjunction with already purchased cruise vacations. Developed products and negotiated with vendors on delivering programs that delivered high customer.
• Implemented an extensive procurement process to maximize profit margins by securing the lowest rates.
• Negotiated competitive rates involving over 75 hotel properties and tour operators on six continents and 30 cities worldwide with the goal of budget rates with luxury brands.
• Developed product delivery standards for vendors and communicated product specifications to operations teams.
• Evaluated client service scores and enhance products to compliment purchased cruise product resulting with increasing customer service scores and sales over 5% year over year for past three years
• Developed marketing materials and detailed product presentations highlighting product and the destination.

Greater Seattle Area

• Responsible for the structure and management of the hotel programs which extended customers vacations with hotel overnights around the world. Worked with international vendors to partner and provide preferred pricing.
• Managed $28 million hotel stay program, negotiated rates and terms with hotels chains including Four Seasons, Marriott and Starwood.
• Achieved lower rates for 95% of all hotel contracts when compared with a sister company within the corporation.
• Negotiated and coordinated with destination management companies in over 30 cities worldwide.
• Consolidated two departments through expanding existing Inventory Department to streamline operations. Resulted in reducing overall staffing levels and increasing efficiencies, saving over $250,000 annually.

Greater Seattle Area

• Managed 70,000 rooms for third party vendors of Princess Tours extensive Alaska tour operations. Within four years, was managing over 135,000 rooms from worldwide third-party vendors.
• Completed seasonal daily inventory of over 1,500 company-owned hotel rooms in Alaska by forecasting tour sales and allocating remaining rooms to be open for sale on other booking systems. Managed daily inventory of.
• Liaison between field locations for logistic reports and information related to ship turn operations at port facilities and daily passenger movements on land programs.
• Managed a team responsible for contractual obligations, vendor relations and supplying field teams with necessary information regarding tour changes, oversells and cancelled bookings.

Greater Seattle Area

• Compiled individual tour costs from various internal departments, assembled set tour programs into proprietary cost model and provided projected pricing scenarios.
• Maintained tour cost sheets and provided details and relevant voyages that the tours need to be built with in company reservations system, responsible for auditing accuracy of costs and updating forecasted costs to.
• Designed cost model that utilized percentage of flights utilized by various carriers to determine future air pricing.

Ms, Economics

Ba, Economics