Bob Jackson Email & Phone Number

The Manager of Spiritual Care coordinates, manages the religious and spiritual care provided for all residents, families and staff members as needed. Provides leadership to and works with the spiritual care team in planning events and programs for residents and employees. Completes new resident assessments. Conduct spiritual care encounters with residents.

Dayton, Ohio

Worked with the Manager of Spiritual Care to plan events, programs and liturgies for the department, employees and all the residents. Conducted spiritual care encounters with residents on a routine basis working with nursing supervisors and/or social workers for referrals to residents who may be in need of special care, i.e. as death approaches; documented.

Cincinnati, Ohio

• Chaplaincy and Pastoral Studies experience focused on healthcare. Chaplaincy experience includes:
• 24-hour on-site, on-call duties at The Christ Hospital
• Provided spiritual and emotional care to Coronary Care, Medical/Surgical/Coronary ICU, Hemodialysis and Emergency Department
• Charted pastoral notes with EPIC
• Provided grief support
• Responded to Code Blues

Dayton, Ohio Area

Operations leader maintaining ongoing oversight of contract administration operations for provider onboarding. Provide leadership and direction for the team responsible for data entry and management; ensure timely and accurate processing of provider contracts, implementing process improvements as appropriate. Develop and implement processes to monitor key.

Dayton, Ohio Area

Marketing Specialist for new business and health partner communications. Key projects included the launch of Medicare Advantage and Marketplace health insurance product lines in OH, IN and KY, and the launch of an insurance product for dual eligible members in Ohio. Developed and managed strategy and tactics for communication support, notably for member.

Developed and implemented internal and external communications for an eight hospital network. Provided management to corporate writing, internal and external communications, media and government relations. Acted as a marketing representative to select service lines and strategic business units.

• Provided department management for marketing, communications and public relations activities; conceptualized, implemented and monitored business development and marketing activities.
• Led the annual marketing strategic planning process and budget process including facilitation of SWOT analysis, marketing opportunity assessment and budget development.
• Facilitated the senior executive annual planning retreat setting goals and objectives for the year.
• Facilitated SWOT analysis for select service lines identifying key opportunities for development in physician relations, process improvement and business development.
• Developed, mentored and coached employees to levels of greater opportunity.
• Coordinated the announcement of major hospital affiliation.

• Areas of responsibility included maintaining and growing the business with key accounts. Growth was achieved through the design, development and implementation of marketing communication plans and programs, and.
• Clients included major industrial manufacturers, consumer product manufacturers and resellers, and non-profit community and county programs.
• Supervised the development and implementation of Montgomery County’s Easy Steps to Grow Great Kids campaign. This campaign was a major community awareness program utilizing diverse media – TV and radio advertising.
• Supervised the development of consumer based product introduction for line of children’s bath products for retail sale. Led focus group study and assisted in package design.
• Developed and implemented branding program for an industrial manufacturer across broad product lines and diverse markets. Supervised development of creative effort and implementation.

Masters, Pastoral Studies/Chaplaincy

Bs Mkt; Mba, Business

Education record