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Brian Duncan Email & Phone Number

Software Support Agent at OPIE Software

Location: Ocala, Florida, United States 3 work roles 1 school

LinkedIn matched

3 data sources Profile completeness 86%

Current company

OPIE Software

Role

Software Support Agent

Location

Ocala, Florida, United States

Company size

85 employees

Who is Brian Duncan? Overview

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Quick answer

Brian Duncan is listed as Software Support Agent at OPIE Software, a company with 85 employees, based in Ocala, Florida, United States. AeroLeads shows a matched LinkedIn profile for Brian Duncan.

Brian Duncan previously worked as Software Support Technician at Opie Software and Client Relationship Manager at Jonas Chorum. Brian Duncan studied at Universal Technical Institute - Orlando.

Company email context

Email format at OPIE Software

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OPIE Software

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Profile bio

About Brian Duncan

I've worked in many industries and have accumulated a wealth of experience including (but not limited to)Client Relationship ManagementTeam LeadershipSales ManagementAccount ManagementNetworking (People)Networking (Computers)Product OwnershipMicrosoft Office SuiteTechnical SupportAutomotive MaintenanceAutomotive Performance MappingBuilding MaintenanceTae Kwon Do Discipline - 7 Years of Study - Achieved Black BeltTrilingual - English, Japanese, Spanish

Current workplace

Brian Duncan's current company

Company context helps verify the profile and gives searchers a useful next step.

Opie Software

Software Support Agent

gainesville, florida, united states

Website

opiesoftware.com

Employees

85

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Company profile

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3 roles · 12 years

Brian Duncan work experience

A career timeline built from the work history available for this profile.

Software Support Technician

Current

Opie Software

Gainesville, Florida, United States

Ensuring our software makes it possible for our clients to provide the best care to their orthotic and prosthetic patients.

Aug 2020 - Present

Client Relationship Manager

Jonas Chorum

Phoenix, Arizona, United States

- Communicated client needs to software engineering team- Collaborated with Sales, Implementations, and Accounting teams on upselling, onboarding, and lowering attrition (churn) by 10%- Raised ARPU by nearly 300% by transitioning existing clients from outdated software to Cloud-based apps - Traveled to attend client district meetings and conventions

Aug 2016 - Apr 2020

Customer Service Supervisor

Jonas Chorum

Phoenix, Arizona, United States

- Raised client satisfaction by training new team members and assigning them to specific clients based on their individual skill set- Built rapport with management and clientele by urgently resolving escalated issues- Led stand-ups to prepare the team for challenges and changes in operations

2014 - 2015 ~1 yr

Team & coworkers

Colleagues at OPIE Software

Other employees you can reach at opiesoftware.com. View company contacts for 85 employees →

MC

Mathew Coram Colleague at Opie Software Gainesville, Florida, United States, United States View → BW

Brook Waddell Colleague at Opie Software Williston, Florida, United States, United States View → SK

Susanne Kasza Colleague at Opie Software Gainesville, Florida, United States, United States View → JM

John Mcdaniel Colleague at Opie Software Gainesville, Florida, United States, United States View → CT

Charlotte Tilstra Colleague at Opie Software Gainesville, Florida, United States, United States View → EH

Erica Hutchinson Colleague at Opie Software Gainesville Metropolitan Area, United States View → JL

Joseph Laeng Colleague at Opie Software Alachua, Florida, United States, United States View → SW

Scott Williamson Colleague at Opie Software Fredericksburg, Virginia, United States, United States View → SH

Sandy Howell Colleague at Opie Software Pickerington, Ohio, United States, United States View → RL

Ricardo Leo Colleague at Opie Software Greater La Coruña Area, Spain View →

1 education record

Brian Duncan education

Universal Technical Institute - Orlando

FAQ

Frequently asked questions about Brian Duncan

Quick answers generated from the profile data available on this page.

What company does Brian Duncan work for?

Brian Duncan works for OPIE Software.

What is Brian Duncan's role at OPIE Software?

Brian Duncan is listed as Software Support Agent at OPIE Software.

Where is Brian Duncan based?

Brian Duncan is based in Ocala, Florida, United States while working with OPIE Software.

What companies has Brian Duncan worked for?

Brian Duncan has worked for Opie Software and Jonas Chorum.

Who are Brian Duncan's colleagues at OPIE Software?

Brian Duncan's colleagues at OPIE Software include Mathew Coram, Brook Waddell, Susanne Kasza, John Mcdaniel, and Charlotte Tilstra.

How can I contact Brian Duncan?

You can use AeroLeads to view verified contact signals for Brian Duncan at OPIE Software, including work email, phone, and LinkedIn data when available.

What schools did Brian Duncan attend?

Brian Duncan studied at Universal Technical Institute - Orlando.

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