Software Support Technician
CurrentEnsuring our software makes it possible for our clients to provide the best care to their orthotic and prosthetic patients.
Aug 2020 - Present
AeroLeads people directory · profile
Brian Duncan Email & Phone Number
Software Support Agent
at
OPIE Software
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Software Support Agent
Location
Ocala, Florida, United States
Company size
Who is Brian Duncan? Overview
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Quick answer
Brian Duncan is listed as Software Support Agent at OPIE Software, a with 85 employees, based in Ocala, Florida, United States. AeroLeads shows a matched LinkedIn profile for Brian Duncan.
Brian Duncan previously worked as Software Support Technician at Opie Software and Client Relationship Manager at Jonas Chorum. Brian Duncan studied at Universal Technical Institute - Orlando.
Company email context
Email format at OPIE Software
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OPIE Software
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Profile bio
About Brian Duncan
I've worked in many industries and have accumulated a wealth of experience including (but not limited to)Client Relationship ManagementTeam LeadershipSales ManagementAccount ManagementNetworking (People)Networking (Computers)Product OwnershipMicrosoft Office SuiteTechnical SupportAutomotive MaintenanceAutomotive Performance MappingBuilding MaintenanceTae Kwon Do Discipline - 7 Years of Study - Achieved Black BeltTrilingual - English, Japanese, Spanish
Current workplace
Brian Duncan's current company
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Opie Software
3 roles · 13 years
Brian Duncan work experience
A career timeline built from the work history available for this profile.
Client Relationship Manager
- Communicated client needs to software engineering team- Collaborated with Sales, Implementations, and Accounting teams on upselling, onboarding, and lowering attrition (churn) by 10%- Raised ARPU by nearly 300% by transitioning existing clients from outdated software to Cloud-based apps - Traveled to attend client district meetings and conventions
Aug 2016 - Apr 2020
Customer Service Supervisor
- Raised client satisfaction by training new team members and assigning them to specific clients based on their individual skill set- Built rapport with management and clientele by urgently resolving escalated issues- Led stand-ups to prepare the team for challenges and changes in operations
2014 - 2015
~1 yr
Team & coworkers
Colleagues at OPIE Software
Other employees you can reach at opiesoftware.com. View company contacts for 85 employees →
SK
Steve Kaercher
Colleague at Opie SoftwareGainesville, Florida, United States
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KN
Kevin. Neelands
Colleague at Opie SoftwareGainesville, Florida, United States
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DB
Darren Bolton
Colleague at Opie SoftwareHigh Springs, Florida, United States
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TS
Tommy Stroop
Colleague at Opie SoftwareRedmond, Washington, United States
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AB
Anabelle Bush
Colleague at Opie SoftwareGainesville, Florida, United States
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JR
James Rawlings
Colleague at Opie SoftwareGainesville, Florida, United States
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SM
Steve Mcmullen
Colleague at Opie SoftwareGainesville, Florida, United States
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SH
Sandy Howell
Colleague at Opie SoftwarePickerington, Ohio, United States
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AB
Anabelle Bush
Colleague at Opie SoftwareGainesville, Florida, United States
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KC
Kelsey Clem
Colleague at Opie SoftwareGainesville, Florida, United States
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Steve Kaercher
Colleague at Opie SoftwareGainesville, Florida, United States
View →
KN
Kevin. Neelands
Colleague at Opie SoftwareGainesville, Florida, United States
View →
DB
Darren Bolton
Colleague at Opie SoftwareHigh Springs, Florida, United States
View →
TS
Tommy Stroop
Colleague at Opie SoftwareRedmond, Washington, United States
View →
AB
Anabelle Bush
Colleague at Opie SoftwareGainesville, Florida, United States
View →
JR
James Rawlings
Colleague at Opie SoftwareGainesville, Florida, United States
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SM
Steve Mcmullen
Colleague at Opie SoftwareGainesville, Florida, United States
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SH
Sandy Howell
Colleague at Opie SoftwarePickerington, Ohio, United States
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AB
Anabelle Bush
Colleague at Opie SoftwareGainesville, Florida, United States
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KC
Kelsey Clem
Colleague at Opie SoftwareGainesville, Florida, United States
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1 education record
Brian Duncan education
-
Universal Technical Institute - Orlando
FAQ
Frequently asked questions about Brian Duncan
Quick answers generated from the profile data available on this page.
What company does Brian Duncan work for?
Brian Duncan works for OPIE Software.
What is Brian Duncan's role at OPIE Software?
Brian Duncan is listed as Software Support Agent at OPIE Software.
Where is Brian Duncan based?
Brian Duncan is based in Ocala, Florida, United States while working with OPIE Software.
What companies has Brian Duncan worked for?
Brian Duncan has worked for Opie Software and Jonas Chorum.
Who are Brian Duncan's colleagues at OPIE Software?
Brian Duncan's colleagues at OPIE Software include Steve Kaercher, Kevin. Neelands, Darren Bolton, Tommy Stroop, and Anabelle Bush.
How can I contact Brian Duncan?
You can use AeroLeads to view verified contact signals for Brian Duncan at OPIE Software, including work email, phone, and LinkedIn data when available.
What schools did Brian Duncan attend?
Brian Duncan studied at Universal Technical Institute - Orlando.
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