Brad Lachel Email & Phone Number

Charleston, Sc

Manage IT for several clients. Communicate with PoC and C level positions to manage and maintain all IT systems

North Charleston, South Carolina

Independent Contractor/Owner of InTech Consulting ServicesResponsible for general maintenance and preparation of workstations and networked devices for the upcoming school year. Lab setup includes installation of software, creation of images and distribution of images. Responsible for user maintenance in Active Directory. DNS setups included renaming workstations and printers to be aligned with the new naming scheme. Resolve issues involving IP address distribution. Setup Ncomputing/thin client workstations so that elementary schools could have multiple workstations per classroom.

Huntley, Il

Helping businesses, individuals and educational institutions harness the power of technology and run a more efficient network.

Elgin, Il

Installed and updated OS on HP ProCurve switches (1800 series though 8200 series). Configured switches for use in a high availability environment with QOS and multiple VLANS. Managed switches using Orion and troubleshot networking issues when they arose. Managed and worked help desk tickets through Kayoko Help Desk software. Installed and configured IP Phones, iPhones and Blackberries. Provided primary technical support to Walk in the Word Call Center, including zero clients, DLS PBX phone routing software, HelpScout call management software.

Mont Prospect, Il

Configured routers and switches for company wide rollout of VoIP PoE phone system. Provided phone support to onsite technicians for rollout. Responsible for troubleshooting connection issues for drive thru equipment, registers, printers, workstations and phones. Responsible for troubleshooting BGP and VoIP issues during the installation.

Elgin, Il

Installed, setup and configured virtual servers using ESXi 5.0. Installed setup and configured HP Procurve switches. Managed and worked help desk tickets through Kayoko Help Desk software. Installed and configured IP Phones, iPhones and Blackberries. Managed the conversion of data from the old SIS to the new SIS. Responsible for technical support for church staff, school staff and international ministries staff. At Harvest, I was responsible for maintaining the technical infrastructure for 7 Harvest Bible Chapel church campuses including a school, a radio ministry and an international church planting ministry.

Carpentersville, Il

Responsible for overseeing all helpdesk operations in the Northeast quadrant of the district. This includes 8 buildings and 5 technicians. In addition to the daily technical duties, I am also responsible for employee performance reviews, team training, planning the work of the team, allocating resources, provide recommendations for promotions, and other personnel issues.

Responsible for general maintenance and preparation of workstations and networked devices for the upcoming school year. Lab setup includes installation of software, creation of images and distribution of images. Responsible for user maintenance in Active Directory. DNS setups included renaming workstations and printers to be aligned with the new naming scheme. Setup thin client workstations so that elementary schools could have multiple workstations per classroom. Led the district in the implementation of a new imaging system and generated some SQL reports.

Responsible for hiring all technology staff for the district. Managed the technology staff for the district. Performed staff evaluations on an annual basis. Provided training services for the department. Coordinated and headed monthly technology meetings to ensure the department was staying on track. Established vendor relationships and negotiated vendor pricing and contracts. Established policies and procedures to promote safety and security. Made recommendations to the board for major projects. Defined requirements for equipment life cycle and established recycling schedules. Oversaw technology systems planning, implementation and long term management, including installation, configuration and maintenance of all switches, routers, access points and firewalls. Management of all vital database systems including financial systems database, student systems database and email. Responsible for system backup and disaster recovery procedures. Provided help desk support to all district staff. Provided vision and guidance for all system projects such as SAN file storage systems, eMail distribution system, web based solutions, computer platform and virtualized server installation. Worked with contractors and architects to assure building projects support the districts technical needs.