Jennifer Blackburn Email & Phone Number

Clarksburg, Md, Us

Clarksburg, Md, Us

Bethesda, Maryland, United States

* Helping to recruit new talent to provide an on brand coaching experience to The St. James members. * Coaching and programming for all turf high intensity classes. * Provide assistance in any coaching, cueing and programming help for teammates at The St. James. * Coach strength, cycle, core and pilates classes. * Working to build the brand in our community by hosting and coaching all branded events. * Networking to create awareness of The St. James brand and what our mission can bring to those seeking an edge to enchance their fitness experience. * Work closely with all sales staff in generating leads and helping to close a sales lead that attends any group fitness experience.

Fairfax County, Virginia, United States

* Provide simple and clear pricing to meet customers needs.* Negotiate with suppliers to get the best price available.* Navigate through the red tape of federal, state, and local regulations to ensure customer gets product.* Work with customers to make sure their needs are met in a timely and efficient way.* Arrange for emergency fuel deliveries.* Balance summary reports for verification and approval. * Efficiently process all vendor invoices and maintain up-to-date system, improving productivity. * Coordinate approval processes of all accounts payable invoices.* Maintain all monthly tracking reports.

• Started with company during inception/creation of concept of virtual coaching during the pandemic.• Recognized as highest performing instructor while bringing in the greatest amount of revenue with 300+ instructors in company.• Opened two brick and mortar live streaming studios with over 500 hybrid members.• Recruited and mentored all incoming personal trainers, as well as all virtual, live, and hybrid instructors.• Developed and mentored all studio managers to run each hybrid streaming location.• Responsible for event planning, management and execution of lead generation events for DC, Bethesda and Virginia locations.• Assisted in creation and implementation of new coaching programs virtually, in person, and hybrid.• Maintained and drove all corporate partnerships both locally and virtually.• Designed, facilitated, and executed all buildouts for coaches’ homes to enhance the member experience and grow their online platform.• Created online education roadmaps for coaches to effectively learn the skills required for successful virtual coaching.• Provided feedback and assistance to coaches across the Washington, DC, Maryland, and Virginia studios to ensure quality programming and operations for their brand.• Handled studio finances including budgets, expenses and payroll while working closely with all senior directors in assessing and strategizing all KPI data.

Bethesda, Maryland

• Played key role in development of brand strategy related to group fitness.• Served on senior committee of Group Fitness leadership with overview of all group fitness related business.• Reported to Senior Director of Group Fitness Department and Regional Director/VP for assigned area clubs.• Recruited and maintained an active pipeline of Group Fitness Manager candidates for available and anticipated positions. Actively sought out internal candidates with career path potential.• Responded, defused, and resolved member & employee feedback issues that escalated.• Actively participated and collaborated with the Group Fitness Managers to assist in every aspect of a new club opening within assigned area clubs to ensure flawless execution and delivery. • Visited every assigned club regularly, provided feedback, and dealt with all matters being escalated.• Worked with four Group Fitness Mangers daily to ensure the class schedule and attendance across 4 clubs, with over 200 instructors, and 400 classes a week met the company’s expectations and maintained our brand standard.• Responsible for providing support, leadership, and oversight of Group Fitness Managers and group fitness instructors for the Washington, DC Region.• Supported regional-level talent management including hiring and termination of employment, consistent monthly reviews of group fitness instructors, marketing of new positions and events in all three clubs.• Responsible for determining budget, payroll, and assessing hourly rates of all group fitness instructors.Managed all local events for DC/VA/MD both in and out of the club to enhance the member experience and create opportunities for lead generation.• Delivered the “Equinox Experience” to gym members, contributing to the Bethesda location being awarded “Club of the Year” in 2016.• Restructured entire group fitness program locally taking the utilization from 26% to 64% in two years and won Turn Around club of the year in 2015.