Steve Black Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

Product and engineering operations consulting.

- Managed a team consisting of three Scrum Masters, an Agile Coach, and a program manager.- Program-managed the data center migration for our third-party PAS in 2021, consulting with every department in the company to ensure resilience.- Advocated for and then spearheaded the company’s first hackathon event “Clearly Hacked” in 2022 in which 25 teams participated and established a commitment to innovation in our culture.- Coordinated and regularly improved upon Engineering Operations via quarterly team-level operational reviews and the introduction and engineering-wide roll out of team analytics to enable self-improvement and team-introspection.- Established and rolled out the process for software capitalization in partnership with accounting. This generated $2MM+ in annual capitalizable value in software development.- Introduced, gained team support for, and onboarded the entire Product & Tech organization to the use of a capacity-based roadmap planning tool and process, centralizing all team roadmaps while allowing teams to maintain flexibility in their team delivery practices.- After transitioning to Product Operations, rolled out a revamped intake, scoring and approval process for managing the extended backlog. This reduced organizational swirl by consolidating planning forums and creating a single viewpoint on how we value work.

- Managed a team of up to 18 project managers and 2 managers. - Built core competency model for PMO to provide line of sight to professional development to the team.- Introduced a development framework for the PMO to assist managers and individual contributors with focus areas for ongoing training and growth.- Partnered with Engineering and Product leadership to drive continuous improvement of our Rally product delivery organization (800+ employees).- Oversaw the operations and ongoing delivery of the United Healthcare-branded portfolio of products on the Rally platform.- Championed the ongoing improvements to systems, including JIRA administration, to benefit the product delivery organization.

Greater Chicago Area

Greater Chicago Area

Downtown Chicago

Greater Chicago Area

Working as the Product and Project Manager on the ThinkTime product launch.

Works as a project manager in a agile-centric, cross-functional environment, to ensure successful implementation of software solutions for internal and external project sponsors.

Manages projects for the Sales and Marketing teams of the Food Service and Consumer packaging businesses.

Manages, designs, organizes, and documents projects related to SAP configuration and trade and rebate management systems. Specializes in coordinating an engaged project team through clearly defined project deliverables, planning, and delegation of responsibilities.

Responsible for the organization, documentation, and design of mainframe and web-based systems. Required to analyze the business requirements outlined by the Life Company while utilizing project management methodologies to maintain project timelines and tasks. Develop scripts that generate reports to analyze the systems and prioritize the project portfolio.

Duties include management of six business users in the analysis, maintenance, and implementation of multiple procedural and system improvement projects. Leading the team through project management, including driving principles of quality assurance, business analysis and requirement gathering.

Required knowledge of Microsoft 2000 Server, Linux Apache server, Windows 2000 and Windows XP. Necessary duties included computer technical support, LAN administration, web design, photo editing, and server administration. Ability to handle multiple job requests simultaneously was also crucial.

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