Blake B. Email & Phone Number

Colorado Springs, CO, US

Colorado Springs, Colorado, United States

Colorado Springs, Colorado, United States

Colorado Springs, Colorado, United States

Worked as a dedicated system and network administrator.Set up multiple LANs using Cisco networking devices and layer 2 and 3 technologies.Implemented and monitored user access control methods.Problem-solved, diagnosed and corrected systems to ensurefunctional objectives were met.Ensured that all critical IT data remained protected.Worked with user support.

Fort Bragg, North Carolina

Responsible for setting up and configuring the VDI environment. This includes installing and configuring the virtualization software, VMware Horizon.Continuous monitoring of the VDI infrastructure is essential to identify and resolve issues promptly. VDI Administrators use monitoring tools to track system performance, diagnose problems, and implement.

Fort Bragg, North Carolina

Maintained an environment of more than 50 Windows desktops and their supporting servers.

Goldsboro, North Carolina Area

Managed and maintained storage infrastructure, resulting in improved data accessibilityTracked and managed software licenses to ensure complianceDeveloped and maintained scripts to automate system maintenance and patchingMonitored server performance and tuned applications to improve resource utilizationTroubleshot and resolved technical problems quickly.

Ramstein-Miesenbach, Rheinland-Pfalz, Germany

Managed user accounts, passwords, and access privileges to ensure secure access to applications and dataMaintained and updated IT assets and inventory records, providing accurate information for financial and budgetary purposesInstalled and configured new hardware components such as printers, scanners, and routersMonitored systems, identified issues, and.

Kaiserslautern, DEU

Trained new users on the use of IT systems, resulting in improved user productivityMonitored system performance metrics and identified and resolved issues before they affected usersAssisted users with IT-related issues and provided technical support

Yakima, Washington

Provide helpdesk support to executive user community.Participate in centralized helpdesk support for the enterprise.Deployment of desktops and laptops with Windows O/S.Troubleshoot and correct system malfunctions.Provide end user training as needed.Hardware support (Desktop, Laptop, Server, and Cell phone).Application support (MS Office Suites, Anti-Virus.

Quincy, Washington

Monitored system performance metrics and identified and resolved issues before they affected usersRepaired over 1000 server issues with the necessary software and hardware components.Helped cable and rack a new data center.

Provided technical support to users to help troubleshoot network-related issuesTroubleshot network problems and resolved technical issues with both hardware and software componentsInstalled, configured, and maintained servers, routers, firewalls, and other network devicesMonitored and optimized network performance, resulting in improved application.

Issaquah, WA

Provided excellent customer service and support, resulting in an offer to return to the intern program the next summer.Monitored system performance and identified potential issues before they impacted usersCollaborated with cross-functional teams to ensure systems were properly maintained and updatedUtilized customer feedback to recommend improvements to.

Information Technology And Administrative Management, Network And System Administration/Administrator, Graduated

Associate Of Arts And Sciences (Aas), Graduated

Graduated