Blake Saunders Email & Phone Number

Dallas, Texas, United States

• I oversee investigations into aircraft damage, employee injuries, near misses, and non-compliance events, driving root cause analysis and corrective actions to prevent recurrence. I collaborate with department leaders.
• Lead safety investigations and implement corrective actions to improve safety protocols.
• Conduct cognitive interviews to foster continuous safety… Show more I oversee investigations into aircraft damage, employee injuries, near misses, and non-compliance events, driving root cause analysis and corrective.
• Conduct cognitive interviews to foster continuous safety improvement.
• Provide detailed reports and briefings to senior leadership on safety trends and issues.
• Coordinate with FAA, DFW Airport, and AA leaders on safety solutions.

Atlanta, GA

Responsible for leading a team of customer service professionals in conducting a safe and efficient operation.

Charlotte, NC

Responsible for the safe operation of fleet service, including leading teams and developing new ideas in the area of safety.

Dallas/Fort Worth Area

• Analyzed and executed decisions about gate changes to maintain flow of flights through DFW Airport.
• Communicated with all level of management, non-management, government agencies, and SystemOperations Control (SOC) to notify, coordinate and assist with decision making process.
• Acquired and maintained knowledge of airline operations and aviation systems to aid in decision making Process.
• Considered multiple variables simultaneously including weather, aircraft type… Show more Analyzed and executed decisions about gate changes to maintain flow of flights through DFW Airport.
• Considered multiple variables simultaneously including weather, aircraft type, government regulations, safety, fuel costs, union contracts/work rules, and overall customer experience.
• Achieved fuel savings through optimal resource utilization.

• Directed up to 75 employees to perform a number of tasks, including customer assistance and cabin cleaning.
• Conducted quality and security tests of personnel to ensure customer satisfaction and compliance with government regulations.
• Implemented and maintained a new electronic system for improving customer service using mobile devices – including unit repairs and basic troubleshooting.