Bee Lee Email & Phone Number

Saint Louis Park, Mn

▪ Implemented new backend entity components to support migration to a new ontology for document storage to interface with a new scheduler/reporting application.▪ Updated JSON and XML documents for data configuration and optimization of SQL queries.▪ Tested REST endpoints to connect to external API’s and linking applications to Marklogic databases.▪ Integrated Cucumber testing completed for backend messaging services configuration in java application.▪ Identified blocking bugs and performed preliminary root cause analysis for each bug; escalated appropriatelythrough jira.▪ Iteration of two-week cadence lasted for project duration, while getting approval for committed stories after eachiteration.

Greater Minneapolis-St. Paul Area

▪ Constructed Order Management system for Flooring Company with MVC architecture. Java application applied CRUD operations to commit updates to numerous files and display changes requested by users. ▪ Designed blog content management website utilizing Spring Boot/Security and RESTful services to deliver data for beach surfing conditions. Web content created using HTML/CSS/JavaScript in Thymeleaf.▪ Generated Number Guessing game made up of REST API with Spring JDBC that manages in-progress and completed games in SQL database. ▪ Mapped SQL Database Schema to conduct data analysis of guest reservation trends and duration, utilizing SQL queries to obtain requested information.▪ Simulated Vending Machine and DVD Library programs implementing MVC architecture and Spring Dependency Injection. JUnit testing verified CRUD operations for dispensing Vending Machine items and displaying DVDs.

Columbia Heights, Mn

▪ Diagnosed system hardware, software and client problems via phone, email or chat. Resolved over 90% inbound call tickets or transferred to appropriate support group for assistance.▪ Determined effective resolution by troubleshooting and analyzing application errors resulting in average call duration of 11 minutes. Created and updated Knowledge Base articles to improve service to clients.▪ Assisted with Microsoft Office 365 deployment and Exchange Online migration, in accordance with SLAs, maintaining over 98% customer satisfaction rate.▪ Technical support experience: Windows/MAC OS, virtualization, active directory administration, exchange, Office 365, Sharepoint, Cisco phones, VPN, SCCM, and mobile handheld devices.

Greater Minneapolis-St. Paul Area

▪ The IT-Ready program gives people the knowledge and skills they need for a successful IT career, then connects them to an on-the-job experience opportunity. IT-Ready not only focus on the technical skills, but on the soft, professional skills that employers look for in a worker.

Saint Paul, Mn

▪ Recieved and documented urine/blood specimen into laboratory inventory system in preparation of aliquoting samples for chemical analysis. ▪ Prepared and assisted in extraction process of specimens for required drug screening on GS/MS instruments from SOP's. Extensive work with pipetting dilutions and vialing in a fast pace environment.▪ Maintained clean work environment and followed standard procedure with verifying equipment to provide quality results.