Bee Lee Email & Phone Number

Saint Louis Park, MN

• Implemented new backend entity components to support migration to a new ontology for document storage to interface with a new scheduler/reporting application.
• Updated JSON and XML documents for data configuration and optimization of SQL queries.
• Tested REST endpoints to connect to external API’s and linking applications to Marklogic databases.
• Integrated Cucumber testing completed for backend messaging services configuration in java application.
• Identified blocking bugs and performed preliminary root cause analysis for each bug; escalated appropriatelythrough jira.
• Iteration of two-week cadence lasted for project duration, while getting approval for committed stories after eachiteration.

Greater Minneapolis-St. Paul Area

• Constructed Order Management system for Flooring Company with MVC architecture. Java application applied CRUD operations to commit updates to numerous files and display changes requested by users.
• Designed blog content management website utilizing Spring Boot/Security and RESTful services to deliver data for beach surfing conditions. Web content created using HTML/CSS/JavaScript in Thymeleaf.
• Generated Number Guessing game made up of REST API with Spring JDBC that manages in-progress and completed games in SQL database.
• Mapped SQL Database Schema to conduct data analysis of guest reservation trends and duration, utilizing SQL queries to obtain requested information.
• Simulated Vending Machine and DVD Library programs implementing MVC architecture and Spring Dependency Injection. JUnit testing verified CRUD operations for dispensing Vending Machine items and displaying DVDs.

Columbia Heights, MN

• Diagnosed system hardware, software and client problems via phone, email or chat. Resolved over 90% inbound call tickets or transferred to appropriate support group for assistance.
• Determined effective resolution by troubleshooting and analyzing application errors resulting in average call duration of 11 minutes. Created and updated Knowledge Base articles to improve service to clients.
• Assisted with Microsoft Office 365 deployment and Exchange Online migration, in accordance with SLAs, maintaining over 98% customer satisfaction rate.
• Technical support experience: Windows/MAC OS, virtualization, active directory administration, exchange, Office 365, Sharepoint, Cisco phones, VPN, SCCM, and mobile handheld devices.

Greater Minneapolis-St. Paul Area

• The IT-Ready program gives people the knowledge and skills they need for a successful IT career, then connects them to an on-the-job experience opportunity. IT-Ready not only focus on the technical skills, but on the.

Saint Paul, MN

• Recieved and documented urine/blood specimen into laboratory inventory system in preparation of aliquoting samples for chemical analysis.
• Prepared and assisted in extraction process of specimens for required drug screening on GS/MS instruments from SOP's. Extensive work with pipetting dilutions and vialing in a fast pace environment.
• Maintained clean work environment and followed standard procedure with verifying equipment to provide quality results.