Manager, Customer Success
Current
Apr 2023 - Present
AeroLeads people directory · profile
Blesson Joseph Email & Phone Number
Customer Success Manager
at
Haptik
1 work email found
@haptik.ai
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 86%
Current company
Role
Customer Success Manager
Location
Mumbai, Maharashtra, India
Company size
Who is Blesson Joseph? Overview
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Quick answer
Blesson Joseph is listed as Customer Success Manager at Haptik, a with 293 employees, based in Mumbai, Maharashtra, India. AeroLeads shows a work email signal at haptik.ai and a matched LinkedIn profile for Blesson Joseph.
Blesson Joseph previously worked as Manager, Customer Success at Haptik and Sr. Analyst - Customer Success at Haptik. Blesson Joseph holds Bachelor'S Degree, B.Com, A+ from University Of Mumbai.
Company email context
Email format at Haptik
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{first}@haptik.ai
86% confidence
AeroLeads found 1 current-domain work email signal for Blesson Joseph. Compare company email patterns before reaching out.
Profile bio
About Blesson Joseph
Blesson Joseph is a Customer Success Manager at Haptik. Colleagues describe him as "I have known Blesson for a year now. He is always willing to lend a hand to anyone who needs it. His ability to overcome challenges with a smile made him stand out as a cut above the rest. Blessons work ethic is impeccable, and he is a pleasure to work with. I recommend him without hesitation." and "I have known him for over 5 years, during which time he worked in Quality Associate and Customer Success Team. I have been consistently impressed with Blesson's attitude towards work, his never give up attitude and the zeal to get a task done is something that has set him apart. Blesson is honest, dependable, and incredibly hardworking who has constantly proved to be an asset to the organization, he is an impressive problem solver who is able to address complex issues strategically… Show more"
Current workplace
Blesson Joseph's current company
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Haptik
4 roles
Blesson Joseph work experience
A career timeline built from the work history available for this profile.
Sr. Analyst - Customer Success
• Building IVA's for clients within customer success, part of the special projects team• Ensuring success for clients: Disney+ Hotstar, Adani Electricity, Tata Cliq, Vantage Markets, etc• Performance Analysis & Actively tracking Weekly & Monthly reports for the clients • Coordinating with cross functional teams for product enhancements, solutions, client requirements• Conduct online product training through webinars and one-to-one demos • Create an onboarding strategy to help new customers reach their goals with our tool • Provide day-to-day support for all incoming questions • Growing and managing relationships with our customers to ensure their success
Apr 2019 - Mar 2023
Quality Assurance Specialist
• Quality Audit Feedback - Providing feedback to the team on their Accuracy• Handling the quality and the training team and conducting weekly calibration sessions to identify the process gaps and disconnects.• D-SAT Analysis and Feedback - Action Plan (finding cause for customer dissatisfaction) - Weekly• Conducting conference calls on weekly basis and also feedback calls for all agents individually• Time to time Performance Review• One to One session for agents who needs improvement
Dec 2016 - Mar 2019
Customer Service Assistant [B2C]
• Respond to customer queries in a timely and accurate manner, via chat.• Was a part of multiple channels on the App [Travel, Shopping, House Services, etc.] and generated actual revenues.• Analyze and report product malfunctions.• Training junior representatives on the processes & qualitative parameters.
May 2016 - Dec 2016
Team & coworkers
Colleagues at Haptik
Other employees you can reach at haptik.co. View company contacts for 293 employees →
KS
Kam Sky
Colleague at HaptikKota Kinabalu, Sabah, Malaysia
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AA
Anjal Afghan
Colleague at HaptikMumbai, Maharashtra, India
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WK
Wasim Khan
Colleague at HaptikMumbai, Maharashtra, India
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SR
Shrivishnu R
Colleague at HaptikHosur, Tamil Nadu, India
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YJ
Yashasvi Jain
Colleague at HaptikMumbai, Maharashtra, India
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RG
Rohan Ghole
Colleague at HaptikPune/Pimpri-Chinchwad Area, India
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AS
Ankit Somkuwar
Colleague at HaptikMumbai, Maharashtra, India
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SI
Saad Iftekhar Bidkar
Colleague at HaptikThane, Maharashtra, India
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NN
Nishant Naidu
Colleague at HaptikPune, Maharashtra, India
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NV
Nirmal Vyas
Colleague at HaptikMumbai, Maharashtra, India
View →
Kam Sky
Colleague at HaptikKota Kinabalu, Sabah, Malaysia
View →
AA
Anjal Afghan
Colleague at HaptikMumbai, Maharashtra, India
View →
WK
Wasim Khan
Colleague at HaptikMumbai, Maharashtra, India
View →
SR
Shrivishnu R
Colleague at HaptikHosur, Tamil Nadu, India
View →
YJ
Yashasvi Jain
Colleague at HaptikMumbai, Maharashtra, India
View →
RG
Rohan Ghole
Colleague at HaptikPune/Pimpri-Chinchwad Area, India
View →
AS
Ankit Somkuwar
Colleague at HaptikMumbai, Maharashtra, India
View →
SI
Saad Iftekhar Bidkar
Colleague at HaptikThane, Maharashtra, India
View →
NN
Nishant Naidu
Colleague at HaptikPune, Maharashtra, India
View →
NV
Nirmal Vyas
Colleague at HaptikMumbai, Maharashtra, India
View →
2 education records
Blesson Joseph education
Bachelor'S Degree, B.Com, A+
Hsc, A
St. Theresa High School
FAQ
Frequently asked questions about Blesson Joseph
Quick answers generated from the profile data available on this page.
What company does Blesson Joseph work for?
Blesson Joseph works for Haptik.
What is Blesson Joseph's role at Haptik?
Blesson Joseph is listed as Customer Success Manager at Haptik.
What is Blesson Joseph's email address?
AeroLeads has found 1 work email signal at @haptik.ai for Blesson Joseph at Haptik.
Where is Blesson Joseph based?
Blesson Joseph is based in Mumbai, Maharashtra, India while working with Haptik.
What companies has Blesson Joseph worked for?
Blesson Joseph has worked for Haptik.
Who are Blesson Joseph's colleagues at Haptik?
Blesson Joseph's colleagues at Haptik include Kam Sky, Anjal Afghan, Wasim Khan, Shrivishnu R, and Yashasvi Jain.
How can I contact Blesson Joseph?
You can use AeroLeads to view verified contact signals for Blesson Joseph at Haptik, including work email, phone, and LinkedIn data when available.
What schools did Blesson Joseph attend?
Blesson Joseph holds Bachelor'S Degree, B.Com, A+ from University Of Mumbai.
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