Bobbie Thomas Email & Phone Number

Sandy, Utah, United States

I am currently working as a Customer Service Representative with American Cruise Lines in Sandy, Utah. My active job duties are to assist customers with new bookings, itineraries, and providing information regarding the company's ships and specific cruises. I answer customer phone calls with professionalism and answer inquiries, questions, comments, and concerns. I am also handling customer escalation calls with grace and a willingness to calmly explain solutions to our clients.

Murray, Utah, United States

During my time at Cameo College I acted as Front Desk Coordinator. I was in charge of scheduling appointments for students. I oversaw students and made sure they adhered to the student handbook as well as following school policies and procedures. I maintained all student and client documents and paperwork, securing properly student confidentiality.

Draper, Utah, United States

During my time at Falling Creek Dental in Draper, I was a certified Dental Assistant. My role responsibilities included maintaining a clean, sterile, and positive environment while optimizing patient comfort and safety. I assisted our practices' dentists at chair side by providing necessary instruments, suctioning, and anticipating needs. I assisted with oral surgeries including tooth and wisdom teeth extractions. I also made impressions and placed temporary crowns.

Taylorsville, Utah, United States

During my time with the Sally Beauty store in Taylorsville, Utah my job was as Beauty Advisor. On a daily basis I recommended and explained the use of cosmetic products such as lotions and creams to soften and lubricate skin as well as different brands of makeup to enhance and restore natural appearances. I taught clientele about product knowledge in relation to products such as hair coloring (and conditioning), as well as makeup (like eyeshadow pallets, foundation, eyeliner, bronzer, etc.), and the difference between individual brands.

Midvale, Utah, United States

During my time at CTA Community my role within the company was that of Direct Support Professionals. My responsibilities included many from my last position. I administered bedside and personal care (such as ambulation and assisting in hygiene routines). I ensured trust between myself and clients, encouraging them to share their emotions in hopes to bring insight and knowledge into understanding themselves and personal relationships. I also recorded observations and details regarding interviews and testing. I made sure to maintain confidentiality relating to client treatment records. I managed files as well as filling them out including federal and state-mandated forms, client diagnostic records, and progress notes. I was able to assist in preparing and maintaining all required treatment records and reports.I collaborating with other staff members to perform clinical assessments or develop treatment plans. I did housekeeping duties, such as cooking and cleaning, washing dishes and clothes, and performing important tasks within and outside of the office.

Salt Lake City, Utah, United States

During my time at RISE Inc. I was in the role of Direct Support Professional. My job duties included encouraging clients to express their feelings and discuss what is occurring in their lives, helping them to develop insight into themselves/their relationships. I maintained confidentiality of records relating to clients' treatment. I accessed patients for risk of suicide attempts, providing support through the process of admittance. I collected and recorded information about clients through interviews, observations, and tests. I administered bedside or personal care, such as ambulation or personal hygiene assistance.I performed housekeeping duties, such as cooking, cleaning, washing clothes and dishes, and running errands.

Midvale, Utah, United States

During my time with Millcreek Activity Center I acted as both a Classroom Teacher and a Bus Driver. I was in charge of observing and monitoring children's play activities as well as communicating with the parents or guardians about the daily activities, behaviors, and related issues or comments. I sanitized toys and play equipment, staying up to date with sanitization standards. Doing so by also performing housekeeping duties, such as laundry, cleaning, dish washing, changing of linens, and organizing/storing toys and materials to ensure order in activity areas. I kept records and filed accordingly regarding individual children; including daily observations and information about actives, meals served, and medications administered. I supported children's emotion and social development, encouraging understanding of others, positive self-concepts, and empathy. I identified signs of emotional or developmental concerns in children and brought them to the attention of parents or guardians. I instructed children in health and personal habits, such as eating, resting, and proper bathroom etiquette. I created developmentally appropriate lesson plans and regulated children's resting periods.

Salt Lake City, Utah, United States

During my time at the Old Farm Pet Resort I was an Animal Caregiver. My responsibilities included mixing food, liquid formulas, medications, or food supplements according to instructions and prescriptions given (as well as knowledge of animal species). I also fed and watered animals according to schedules and feeding instructions. I performed animal grooming duties such as washing, brushing, clipping, trimming coats, cutting nails, and cleaning ears. I was in charge of ordering, unloading, and the storage of feed and supplies. I also worked closely with owners of the animals to obtain the information necessary for their pets' grooming needs.

Sandy, Utah, United States

During my time at Teleperformance, I corresponded with customers by telephone or in-person to provide information about products or service, I took and entered orders, cancelled accounts, and obtained details of any and all complaints. I kept records of customer interactions and transactions, recording details of inquires and comments and followed up by taking action. I was able to refer unresolved customer grievances to designated departments for further investigation. Following incidents I ensured that all appropriate changes were made to resolve customer's problems.