Bobbi Jo Howard Email & Phone Number

Oversee all field offices - directly supervise all Reemployment Services Managers, indirectly supervise all field staff Conduct performance evaluations for direct team Oversee projects, assignments, and training for staff at multiple levels Make hiring decisions for direct staffMake and deliver termination and disciplinary decisions for direct and indirect staff Provide support for all programs/teams by coordinating development and implementation of goals and strategies Manage Federal grants totaling approximately $5mil annually, including development of budgets and tracking of expenditures Executive Director for Greater Nebraska Chief Elected Officials Board and Greater Nebraska Workforce Development Board Plan and facilitate Board and subcommittee meetings Collaborate with Administrative team and Program Coordinators to ensure all programs executed by Reemployment Services in the field offices are appropriately staffed and implemented in accordance with Federal/State rules and regulations Develop State Plan section for Senior Community Service Employment Program for Combined State Plan and collaborate on all other sections Develop and implement Regional/Local plans for Greater Nebraska Develop and update policies to ensure programs are compliant with Federal/State regulations Collaborate with external partner programs to create guidance for co-enrollment, co-case management, and coordination of funding Negotiate Memorandums of Understanding and Infrastructure Funding Agreements with external partners on behalf of Greater Nebraska Workforce Development Board Worked with Program Coordinator team to develop remote service delivery procedures and guidance Compile and review data for programs within purview Currently working to address accessibility deficiencies within NDOL by updating documents, training others in presentation and training requirements, and working with OCIO to report various system issues Adept with document accessibility tools

Greater Omaha Area

Oversight of operations and 11 workforce program staffManage local area WIOA grant for Adult/Dislocated Workers ensuring all contractual obligations are met and services are of high quality to job seekers, potential employers, and/or host agenciesEducate staff to ensure understanding of contract requirements; Set expectations and provide ongoing training and guidance, motivation and evaluation; Lead regular staff meetings, promoting clear and timely communicationConduct or oversee regular reviews of program and client files to prepare for audits and ensure compliance with federal, state and local government regulationsTrack and monitor funding sources; Administer budget and seek cost effective approaches to service delivery; Work closely with accounting staff to track obligations and expenditures Closely monitor individual client accounts and requests for supportive services *Streamlined team accounting submission processes to reduce errors and turnaround wait timeOversee and evaluate program performance, providing written reports and verbal presentation to senior management and Workforce Board; ensure programs are meeting financial, quality assurance, and performance metrics; Develop and monitor program corrective actions plans*Established co-enrollment case management procedures in coordination with partner program staff to leverage program resources and increase client access to wrap around services

Greater Omaha Area

Development and implementation of income stability services and workflow process to address individualized client needs to ensure household financial stabilityResource Navigation - assessment and connection to wrap around services to overcome work and life issues that may interfere with the client’s ability to maintain self-sufficiencyResource Cultivation and Community Outreach - Build and maintain strong partnerships within the community; work to expand the network and variety of resources available to clientsScreening of clients for work readiness, including soft skills, technical skills, interests, resume completion, and interview skills to match with employment, training, and educational opportunities Data Management, Reporting, and Analysis - Consistently collect and accurately enter data on service delivery for program monitoring and evaluation purposes; collect and capture qualitative data and client stories to provide context and deepen understanding; Completion of Quarterly and Annual Reports; Assess program performance and utilize data to continually improve services and programming, aiming to maximize outcomes Research and Grant WritingProvide retention services to both employers and participants, addressing disciplinary issues and needs which threaten continued employment through supportive services and identification of resources Knowledge of opportunities to strengthen and substantiate skills, including NCRC and A-GameWorkshop Facilitator - Bridges Out of Poverty “Getting Ahead in a Just Getting By World”; Center for Work Ethic Development “Bring Your A-Game”

Greater Omaha Area

WORK EXPERIENCE TRAINER, WORK EXPERIENCE PROGRAM Managed caseload of 12 youth with barriers to traditional employmentProvided one-on-one training and program plan development to participants Completed all new hire paperwork for worksite participants; Processed Payroll data entryMonitored daily behaviors and task completion; Identified and implemented necessary accommodations; Made recommendations for further assessments and community resources Created reports; scheduled and conducted staffings with participants, referral sources, and appropriate family members or guardian Planned, prepared, and conducted class time, including scheduling guest speakers, to offer a well-rounded curriculum focused on soft skills and life skillsBUSINESS OUTREACH SPECIALIST, RESTART PROGRAMCoordinated employment services with Case Managers to serve clients exiting Nebraska Correctional institutions or assigned to State Probation or ParoleDeveloped relationships with businesses and agencies to identify hiring needs and negotiate Work Experience, OJT, and permanent placement opportunities Completed documentation for all Work Experience and OJT placementsProcessed timesheets for Payroll; Verified OJT reimbursement documentation for Accounts Payable Maintained contact with employers and participants to identify and address retention needsCAREER SPECIALIST, YOUTH WIA PROGRAM Mentored and engaged at-risk youth; Maintained caseload of 55+ in-school and out-of-school youth with barriers to educational completion and/or employment Executed outreach, recruitment, orientation, and intake of potential participants to exceed enrollment goals for Sarpy County Conducted assessments, created service plans, and coordinated services with clients to address individual barriers/needs Provided supportive services and referrals to address basic skills, financial, medical/mental, housing, transportation, and other needs as necessary Provided advocacy and education on employment rights

Greater Omaha Area

City of Omaha: Heartland Workforce SolutionsIndividual assistance with Resume Building and Job SearchingCompilation of local resources and servicesTargeted outreach and relationship buildingPreparation of reports for local, state and federal offices regarding outcomesMetropolitan Community College: Reentry FocusWorkshop Development and FacilitationFamiliarization with community resources, opportunities and research in the area of reentryInitiation of collaboration between Metropolitan Community College, community programs and Nebraska Department of Corrections facilitiesCoordination of Employer Outreach Forum with the goal of increasing economic opportunitiesGained experience with Grant Writing, Research and process of Program Development and Implementation

Bar ManagerInterviewed and selected staff based on hiring needsOversaw development of FOH staff and duties of all staff on shiftProvided ongoing training, guidance, and motivationCompleted and delivered quarterly and annual evaluationsScheduled staff based on business and labor modelsMaintained a department score of 95% or higher on all quarterly inspectionsInventory and cost of sales managementPlanned and executed monthly appreciation parties and holiday observancesMaintained vendor relationsBuilt regulars through exceptional service and quality food/drinksEvent CoordinatorAccounted for 20%+ of overall salesExecuted quarterly local marketing strategyPromoted monthly eventsDesigned store specific mediaBuilt brand awareness through social mediaEducated event hosts about products and servicesCoordinated reservations, setup and staffing

Elkhorn, Ne

Transitioned Accounts Receivables from green bar to paperless, creating a more efficient and accurate systemCreated new reports to assist the Crew Manager with decision makingDaily duties included data entry, dispute resolution, billing and statements

Greater Omaha Area

Computing, categorizing and summarizing data in accordance with set standardsData reconciliation Maintained a variety of record keeping systems in a timely, orderly and accurate mannerData Entry into spreadsheets and automated accounting systems Addressed inquiries from vendors, customers or employees providing accurate information or directing them to the appropriate partyAssisted on a variety of projects as requested

Council Bluffs, Ia And Lake Tahoe

SurveillanceAsset protection including monitoring of routine activities to ensure compliance and integrityKnowledge of all gaming regulationsAbility to recognize suspicious activityReport WritingAssist Law Enforcement as necessaryAccounts PayableData EntryVariance resolutionReconciled monthly statementsAssisted with inventoriesAccounts ReceivablesHandled Groups Sales accountsGenerated billing and statementsResearched and resolved disputesProcessed paymentsMade collection callsRepresented AR dept in meetingsInventory ControlData Entry of AP & inventoriesQuality and Quantity checksVariance and Dispute resolutionCost of Sales calculationsMonthly inventories - bar and food outlets, warehouse, arcade

Prepared loan documentsCompliance audited all loan filesMaintained updated insurance information on all loan filesCompleted government required and other legal paperwork - SAR, CTR, garnishment, small claimsHandled fraud investigation and recovery

In Progress, Sociology: Focus On Social Justice And Inequality

Activities and Societies: Project Achieve

Associate, Psychology, Criminal Justice; Biology, Forensic Investigation

Activities and Societies: Phi Theta Kappa, Student Success Services/TRiO Academic Coach, Campus CORE Leader/MentorPresident’s Honor Roll.