Bobby Hines Email and Phone Number
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Hi, I’m Bobby. I love process engineering, improving employee satisfaction with sensibly, and purposefully, built toolsets and workflow integrations. My most recent passion is SDLC life extension.Currently, I am Chief Technology Manager of Confidence Analytics, LLC, a chemical analytics laboratory focused on agricultural business intelligence. My work here has provided many of the most challenging projects I’ve engaged. Over the past four years, I have had the opportunity to design and implement scalable data architectures, API integrations to commercial vendors and State regulatory agencies, embedded systems and IoT, coding and testing conventions, Agile practices implementation, legacy refactoring strategies, and so much more.I use an Organizational Communication approach and Systems theory to combine lean workflow analysis, strong requirements gathering practices, and company priorities into the tools professional operations can rely on. From design to delivery, user optimization is on my mind. Each project includes a design goal of providing users every chance to navigate happy pathways. I accomplish this with a variety of tools including robust exception handling, idempotent APIs and wrappers for every application interface, user-centric work flows reflecting real world task environments and conditions, and automated testing frameworks.I create system reliability and data integrity with containerization tools like Docker, OS and kernel hardening strategies, custom backup systems, version control systems, team-wide replicated development environments, optimized data structures, and Dev Ops pipelines that consider the details. My designs process considers every layer of the application delivery pipeline, from cloud host, to ISP, physical firewall, cable management, and facility infrastructure.
Confidence Analytics, Llc
View- Website:
- confidenceanalytics.com
- Employees:
- 20
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Chief Technology Officer, OwnerConfidence Analytics, Llc Jul 2014 - PresentRedmond, WaDesigned, and directed the in situ refactoring of a legacy LAMP stack application serving core business functionality. Established implementation at enterprise scale via secure web infrastructure, and serving multi-tenancy currently supporting two laboratory operations.Introduced a design philosophy of normalized relational data warehouses wrapped in APIs as our common storage method. Data acquisition and analysis is our primary business domain, and this has allowed the company to focus on problem solving via small highly flexible and reusable service layers keeping our applications lightweight and purpose-focused. From the smallest script, to our largest application, every piece is an object with interfaces and negotiable APIs.Implemented customized Development Operations (DevOps) pipelines utilizing container technologies such as Kubernetes and Docker, and private code repositories with hooks and build scripts, enabling CD/CI delivery of application fixes and upgrades to key operation apps.Implemented documentation philosophies based on Agile project management practices, and a focus on capturing key information in readily accessible locations. Converted all existing SOPs, checklists, and logs into a cloud-hosted wiki, achieved high staff engagement in the continued maintenance of documentation. -
Technical Liaison (Billing/Finance)Swedish Medical Center Jul 2010 - Oct 2014Greater Seattle AreaAs the Technical Liaison, I provided system and content-based education, analysis, reporting, and hospital revenue cycle billing expertise to support all facility PFS roles and facility departments as necessary for expedient and compliant claim submission and resolution. I analyzed training needs, identified and made specific recommendations for system vs. user issues related to overall optimization of the hospital revenue cycle, and developed specific hospital billing curricula that included mapping classes to individual role and the creation of content- and system-based Resolute HB modules and the associated training environments. I also assisted with defining reporting elements and requirements to assist with the analysis of billing trends, productivity, and performance. I was directly involved in daily operations from both an analytical and a technical perspective, and is the primary technical resource to IS department staff for ongoing changes to the production environment in the Resolute HB application, and to outside vendors for education requirements related to facility claim submission. -
Technology Systems InstructorMulticare Health System Jun 2010 - Jul 2010Puyallup, WaProvided hospital-wide user support within all utilized modules of Epic EMR system. Supported both clinical and non-clinical staff through problem solving, education, and tech support roles. Developed provider workflows for internally published user guides for Clinical Informatics Department. -
Technology Systems InstructorMulticare Health System Jan 2010 - Jun 2010Puyallup, WaEpic Inpatient Credentialed Trainer with labor division of Training Delivery: 72.2%, Curriculum Development: 24.83%, Optimization & Meetings: 2.97%.Students include: Providers, RNs, LPNs, CNAs & PtCAs, HUCs, Techs, and Supply staff. Student specialties include: Med/Surg, L&D, ED, Peds, OR, Cardiac, ICU, Oncology, Labs, and others. Supported independent study of all students, Epic-wide.Multicare courses taught/supported included Hospital Basics I & II, MAR, HUC, & Inpatient Specialty Provider I & II. -
Instructional DesignerGroup Health Cooperative Aug 2009 - Dec 2009Provided training and floor support for EPIC including ADT / Prelude, Cadence, In Patient, Ambulatory, EpicRx, Resolute. Principle instructional designer for Immunization Batch Entry module. Developed job aids and support materials for multiple modules.
Bobby Hines Skills
Bobby Hines Education Details
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Professional Communication -
Justice
Frequently Asked Questions about Bobby Hines
What company does Bobby Hines work for?
Bobby Hines works for Confidence Analytics, Llc
What is Bobby Hines's role at the current company?
Bobby Hines's current role is Co-Owner, Operator at Confidence Analytics, LLC.
What is Bobby Hines's email address?
Bobby Hines's email address is bo****@****abs.com
What is Bobby Hines's direct phone number?
Bobby Hines's direct phone number is +120674*****
What schools did Bobby Hines attend?
Bobby Hines attended University Of Alaska Fairbanks, University Of Alaska Fairbanks.
What are some of Bobby Hines's interests?
Bobby Hines has interest in Snowboarding, Fishing, Handball, Cycling.
What skills is Bobby Hines known for?
Bobby Hines has skills like Public Speaking, Epic Systems, Training, Software Documentation, Research, Ehr, Analysis, Process Improvement, Inpatient, Healthcare, Community Outreach, Public Relations.
Who are Bobby Hines's colleagues?
Bobby Hines's colleagues are Laura Brook, Nick Mosely, Trevor Johnson, Shannon Stevens, Andrew Place-Burtner, Dylan Falk, Tania Sasaki.
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