Bob provides program support to large customers as they implement and/or support enterprise cloud solutions. Provides delivery lifecycle support including pre-sales, project initiation, delivery and financial reporting.

As Director of Client Engagement, Bob provided program level support as customers implemented multi-product digital solutions. With a focus on the Adobe Experience Cloud, Bob's responsibilities included evaluating customers business needs, formulating budget details and building viable roadmaps based on the business needs.

Provide program level support as customers implement multi-product digital solutions. Focus on Adobe Marketing Suite and provide end-to-end relationship and delivery support. Responsibilities include compiling and prioritizing requirements, evaluating design implementations, formulating budget details and building viable roadmaps based on the needs of the business.

Support sales and delivery of consulting services to the retail segment. Worked closely with the sales team to build compelling solutions using the Adobe Marketing Cloud and Adobe Creative Cloud offerings. Supported five direct reports as well as provided direction to project managers from the PMO working on retail engagements. Provided revenue forecasting, engagement escalation support, career mentoring in addition to supporting the growth and maturity of the consulting PMO organization.

Responsible for the successful deployment of the Adobe stack (AEM, Adobe Marketing Cloud & Adobe Creative Cloud) in support of customer's digital roadmap. Led diverse international teams of User Experience Professionals, Technical Architects and Solution Consultants using an Agile development approach to implement solutions ranging from $100k to >$10M.

Project owner for delivery of implementation, upgrade or tuning services across the Symantec product family including NetBackup, Veritas Cluster Server, Enterprise Vault and security tools. On average managed $750K of delivered revenue per quarter.

Responsible for supporting new & existing client server outsourcing customers, building enterprise solution revenue models, assessing new product opportunities and delivering associated projects.

Led variety of application development projects for VoiceStream Wireless. Supported development of international deployment model for McDonald's point of sale and back office systems.

Supported implementation of Oracle ERP modules including Purchasing, Inventory, Work-in-Process and Bill of Materials.

Implemented consumer lending applications for financial institutions throughout the United States and the Caribbean.Managed infrastructure rollout of sales solution for manufacturing customer across 120 sites.