Application Support Specialist
CurrentResponsible for call center agent additions and deletions. Resolving trouble ticket for agents and platforms.
Sep 2022 - Present
AeroLeads people directory · profile
Bob Riker Email & Phone Number
Application Support Specialist
at
SSi People
1 work email found
@dialinteractive.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Application Support Specialist
Location
Ankeny, Iowa, United States
Company size
Who is Bob Riker? Overview
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Quick answer
Bob Riker is listed as Application Support Specialist at SSi People, a with 434 employees, based in Ankeny, Iowa, United States. AeroLeads shows a work email signal at dialinteractive.com and a matched LinkedIn profile for Bob Riker.
Bob Riker previously worked as Telephony Engineer at Dial Interactive and Operations Technician at Centurylink. Bob Riker holds Electronic Technology, Telecommunications, Cmsgt from Community College Of The Air Force.
Company email context
Email format at SSi People
This section adds company-level context without repeating Bob Riker's masked contact details.
{first_initial}{last}@dialinteractive.com
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AeroLeads found 1 current-domain work email signal for Bob Riker. Compare company email patterns before reaching out.
Profile bio
About Bob Riker
Bob Riker is a Application Support Specialist at SSi People. He possess expertise in windows server, disaster recovery, network administration, active directory, telecommunications and 6 more skills. Colleagues describe him as "I have worked with Bob for over 8 years during our time together at Wells Fargo and currently at Pioneer Hi-Bred. Over the years, one thing remains consistent; Bob truly cares about the people that surround him. Each and every day I interact with Bob he demonstrates a strong dedication and commitment to do what is right for his team members and company. Bob is a seasoned technology professional who truly takes the time to understand his clients needs. I truly consider it an honor to know Bob both personally and professionally."
Listed skills include Windows Server, Disaster Recovery, Network Administration, Active Directory, and 7 others.
Current workplace
Bob Riker's current company
Company context helps verify the profile and gives searchers a useful next step.
Ssi People
6 roles
Bob Riker work experience
A career timeline built from the work history available for this profile.
Telephony Engineer
Working on project to transfer toll free numbers from TDM to SIP termination for Aetna/CVS
Operations Technician
Programming and troubleshooting issue in Avaya PBX's for the State of Texas.
May 2020 - Aug 2020
Oct 2019 - Feb 2020
Senior Systems Administrator,
Corteva Agriscience – A Division Of Dow Dupont, Johnston, Ia
• Design, execute, and support Avaya CM/VM/CMM/SM implementations, migrations, installations, upgrades of Avaya Aura product architecture including Virtual Linux and Windows Server requests• Troubleshoot and support Aura Solutions including VoIP, Aura Messaging, Avaya Experience Portal, Virtual Observer call recording, Cloud connectors and CMS• Design, implement, and troubleshoot Avaya Converged Solutions – Avaya Gateway G450, G430, and G650 PBX • v. 6.0-7.0• Design call flows, configure, implement, and troubleshoot Call Center solutions using Vectors and Skill based routing• Worked on a team to draft and publish new Voice Standards for the new DowDuPont Agriscience company• Provide management with proposed solution upgrades to corporate Avaya PBX and Avaya IP Office systems on a regular basis• Implementing SIP trunks from Century Link• Order and manage enterprise and remote site T1-PRI lines with multiple local and national carriers• Manage enterprise 800 number inventory utilizing AT&T Route IT and Century Link HCM platforms• Manage vendor relationships and troubleshoot issues with vendors within corporate change management process• Provide remote BU training for Avaya IP Office support and understanding of vendor maintenance contract support• Assess and complete communication, implementation, and training plans with installation checklist and trackers• Create standard templates for initial installs• Design custom UAT plans, conduct Go-Live processes, and complete sign-off procedures for systems in production• Conduct post-project reviews and provide user training at project completion• Provide daily and on-call support for Enterprise PBX system users and over 72 remote Avaya IP Office systems
Jul 2007 - Jun 2019
Telephony Engineer
Jul 2007 - Jun 2019
Team & coworkers
Colleagues at SSi People
Other employees you can reach at ssipeople.com. View company contacts for 434 employees →
AS
Ashish Sharma
Colleague at Ssi PeopleCranberry Township, Pennsylvania, United States
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AM
Ashley Mcquirt
Colleague at Ssi PeopleReynoldsburg, Ohio, United States
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MK
Mary Keener
Colleague at Ssi PeopleGreater Pittsburgh Region, United States
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TR
Tiffany Ribera
Colleague at Ssi PeopleSan Diego, California, United States
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LG
Laticia Galdiano
Colleague at Ssi PeopleHouston, Texas, United States
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AS
Ari Sumanto
Colleague at Ssi PeopleBandung, West Java, Indonesia
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SR
Shiva Ramcharan
Colleague at Ssi PeoplePort Of Spain, Trinidad And Tobago
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PK
Praveen Kumar Joseph V
Colleague at Ssi PeopleBengaluru, Karnataka, India
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CP
Ca Priya Mohpal
Colleague at Ssi PeopleNorth Delhi, Delhi, India
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MA
Muhammad Abu-Bakr
Colleague at Ssi PeopleFarnborough, England, United Kingdom
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Ashish Sharma
Colleague at Ssi PeopleCranberry Township, Pennsylvania, United States
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AM
Ashley Mcquirt
Colleague at Ssi PeopleReynoldsburg, Ohio, United States
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MK
Mary Keener
Colleague at Ssi PeopleGreater Pittsburgh Region, United States
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TR
Tiffany Ribera
Colleague at Ssi PeopleSan Diego, California, United States
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LG
Laticia Galdiano
Colleague at Ssi PeopleHouston, Texas, United States
View →
AS
Ari Sumanto
Colleague at Ssi PeopleBandung, West Java, Indonesia
View →
SR
Shiva Ramcharan
Colleague at Ssi PeoplePort Of Spain, Trinidad And Tobago
View →
PK
Praveen Kumar Joseph V
Colleague at Ssi PeopleBengaluru, Karnataka, India
View →
CP
Ca Priya Mohpal
Colleague at Ssi PeopleNorth Delhi, Delhi, India
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MA
Muhammad Abu-Bakr
Colleague at Ssi PeopleFarnborough, England, United Kingdom
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1 education record
Bob Riker education
FAQ
Frequently asked questions about Bob Riker
Quick answers generated from the profile data available on this page.
What company does Bob Riker work for?
Bob Riker works for SSi People.
What is Bob Riker's role at SSi People?
Bob Riker is listed as Application Support Specialist at SSi People.
What is Bob Riker's email address?
AeroLeads has found 1 work email signal at @dialinteractive.com for Bob Riker at SSi People.
Where is Bob Riker based?
Bob Riker is based in Ankeny, Iowa, United States while working with SSi People.
What companies has Bob Riker worked for?
Bob Riker has worked for Ssi People, Dial Interactive, Centurylink, Corteva Agriscience – A Division Of Dow Dupont, Johnston, Ia, and Corteva Agriscience.
Who are Bob Riker's colleagues at SSi People?
Bob Riker's colleagues at SSi People include Ashish Sharma, Ashley Mcquirt, Mary Keener, Tiffany Ribera, and Laticia Galdiano.
How can I contact Bob Riker?
You can use AeroLeads to view verified contact signals for Bob Riker at SSi People, including work email, phone, and LinkedIn data when available.
What schools did Bob Riker attend?
Bob Riker holds Electronic Technology, Telecommunications, Cmsgt from Community College Of The Air Force.
What skills is Bob Riker known for?
Bob Riker is listed with skills including Windows Server, Disaster Recovery, Network Administration, Active Directory, Telecommunications, Troubleshooting, Networking, and Data Center.
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