Chris Boggs Email & Phone Number

Tampa, Florida, United States

Tampa, Florida, United States

• Currently leading Architecture and Deployment workstream efforts supporting the merger of two of Fiserv’s largest DNA clients. (See attached resume for additional detail.)
• Creation and delivery of complex enterprise and client solution architectural diagrams and environment roadmaps. These frequently include upwards of 50-100 products encompassing Fiserv, 3rd party, and customer.
• Facilitation of communications and partnership by acting as the primary liaison between Fiserv and Customer technical teams. Accomplished by establishing a cadence of deployment discussions, building relationships.
• Design and execution of performance plans and testing approaches, for enterprise clients, in order to ensure critical product integrations are both performance capable and resilient.
• Successfully led the deployment workstreams for two large bank (approx. $50 and $6 billion assets) core conversion engagements. This included working backwards from customer requirements while coordinating efforts.
• Successfully led the deployment workstream, operational support, and portfolio management during merger and acquisition efforts for one of Fiserv’s largest Premier core clients (valued approx. $34 billion assets).

Tampa/St. Petersburg, Florida Area

• Responsible for setting the ultimate performance testing agenda and strategy through coordination with leadership and peer team owners
• Set daily performance planning priorities and agendas through active leadership of team and staff calls
• Assign primary and secondary responsibilities for all performance test planning efforts and deliverables
• Act as an escalation point for all performance test plan efforts and deliverables
• Provide oversight and leadership during all performance planning intake requests
• Provide input and approvals for timelines related to performance testing efforts

Led an automation / scripting team of seven resources responsible for supporting enterprise level performance testing efforts.Evaluated each resource, reorganized the team internally, and assumed responsibility for delivering scripts that would support enterprise level performance testing efforts.Participated in scope evaluation and approval processes.

Managed a dedicated team of five high level architect / developer resources tasked with incident response and root cause analysis of issues impacting AT&T enterprise level applications.Managed PIRT engagement of all incoming requests for technical support or root cause analysis by AT&T enterprise application teams during production outages.Managed PIRT.

Promoted to Senior IT Manager during the merger of Cingular Wireless' Retail Technical Support and Retail Production Support teams. Assumed management responsibility for 22 resources located in multiple Cingular Wireless offices.Assumed 24x7 responsibilities for Tier III production and operations support of Cingular Wireless financial systems responsible.

Participated in the team that performed major database and point of service conversions to onboard newly integrated BSCC southeast markets into the company's point of sale application, StoreMasterParticipated in the team that rolled out and converted the next generation point of service applications utilized by both BSCC brick and mortar retail locations.

Responsible for on site review of rental store inventory, accounts receivable, and personnel / vehicle paperwork. Responsible for delivery of comprehensive audit reporting and audit scoring to Aaron's Rental Purchase headquarters.

Responsible for as/400 operational support on night shift and weekends, completion of weekly tape backups, monitoring of job queues, and completion of print jobs.

Bachelor'S Of Science, Management

Activities and Societies: Heavy emphasis on computer, engineering, and math disciplines.

Associates, Applied Science

Activities and Societies: Georgia Tech derived pre-engineering curriculum.