Boris Lukic Email and Phone Number
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Boris Lukic personal email
Boris Lukic Serves as Experience Partner (Sales Executive) with Opendoor. He offers experience in a variety of industries, including Real Estate, Information Technology, Financial Services, Construction, and Civil Engineering. Prior to Opendoor, he founded a recruiting firm during COVID-19 and serviced retained and contingent clients in the e-commerce and civil engineering space.Eager to leverage his high EQ and astute listening skills, Boris sees himself as a conduit between technical nuances and creative solutions. He is eager where others are timid, excited by challenges, and able to cultivate relationships strong enough to secure exclusive opportunities.Boris describes himself as a customer advocate, prioritizing the experience of every individual he speaks with. Quick to give honest feedback and input wherever possible, his goal is to build a reputation of honesty and transparency in service to others. His career achievements include the attainment of an annual sales quota of over $2M. Training and developing over 100 young salespeople in the retail sales environment. Participating in grand opening event teams and helping launch brick-and-mortar locations in three new markets with Living Spaces Furniture. As an executive recruiter Boris billed over $1000,000 in his first year and placed candidates with companies like Palo Alto Networks, Cloudgenix, NIce Communications, Pulse Security, Lochsa Engineering, and others. LinkedIn recognized him as a top ten percent recruiter during his first year in the industry (based on productivity metrics). Boris has also received numerous awards during his career. Living Spaces recognized him as a first responder for being the first to volunteer to help wherever the business needed. Opendoor recognized him as a culture Champion, and during his time with the Experience Advocate team Boris was recognized as An XA values champion.Born in Bosnia and Herzegovina, Boris emigrated to America at the age of ten as a refugee from war and is now an American citizen. He is fluent in four languages: English, Serbian, Bosnian and Croatian. His starting point in life provides him with a global insight and perspective on his interaction with others. Understanding the value of hard work and traditional values he has excelled in his past organization by building relationships and tearing down barriers.
Opendoor
View- Website:
- opendoor.com
- Employees:
- 1488
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OpendoorPhoenix, Az, Us
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Experience Partner (Ae)Opendoor May 2024 - PresentSan Francisco, California, UsThe Experience Partner role at Opendoor allows me to combine some of my best skills and attributes like customer service, consultative sales, operations, and relationship management. We support Opendoor core customers in fifty markets all across the country. We serve as the main point of contact for homeowners who are looking to sell their homes directly to Opendoor and move on to their next journey in life. Real Estate transactions can be complicated but my team is here to help every step of the way 7 days a week, We work as a team to support our core customers at every step, starting with their initial virtual home assessment, to the final offer review calls, and closing tasks. I am proud to be able to represent Opendoor throughout our acquisition process. I Prioritize customer experience above all, my goal is to create lasting impressions and value for every individual I speak with. There are many great reasons to sell directly to Opendoor, but we must all make the best decisions for our families. Whether they ultimately choose Opendoor or not our customers are better off, more educated, and more knowledgeable about how real estate works than they were before coming to Opendoor.
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Senior Customer Experience AdvocateOpendoor Apr 2023 - May 2024San Francisco, California, UsAs a Senior member of our Experience Advocate team, I continue to provide a world-class experience for buyers, sellers, and real estate agents. I am proficient at resolving escalated situations, ensuring high customer satisfaction, and maintaining our brand values. Resolving a high volume of incoming calls, communicating with cross-functional teams, escalating trust and safety concerns, and reporting potential bad actors are all part of my typical day. Serving as Opendoor subject matter expert, I am adept at dealing with changes to standard operating processes and industry norms. My guiding principles are to do what's right for the customer and act from ownership. Over the last two years, Opendoor has empowered me to do both. I am so grateful to be a part of this team and eagerly await opportunities to contribute to our success at a higher level.
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Customer Experience AdvocateOpendoor Oct 2021 - Apr 2023San Francisco, California, UsAs an Opendoor Customer Experience Advocate, I am a front-line point of contact for Buyers, Sellers, and Real Estate Agents. My day may include inbound calls, outbound calls, writing emails, responding via SMS, and creating Jira tickets for home issues that need to be resolved. I am adept at creating value propositions centered around our products and services. My team utilizes tools such as Slack, Jira, Helpscout, Twillio, Gong, Mode, Front, and Workday as well as other proprietary software. Our goal is to create a customer-focused experience. We are empowered to begin and end with the customer and are given the ability to do what is necessary to get an issue resolved. I most identify with our company's core value of ownership mentality. As a highly-motivated, self-driven, team player, my goal is to exceed the scope of my current role and continue to grow with Opendoor.
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FounderBnk Recruiting Jul 2020 - Feb 2022BNK Recruiting is an old-school headhunting firm in Phoenix Arizona. Committed to providing the highest level of service to our clients and candidates. Known for breaking down barriers to achieve results, We are aggressive where others are timid and never shy away from a challenge. Using creative methods to source and identify passive talent. We have a finger on the pulse of the industry and understand the challenges employers face and how to solve them. Interested in interviewing candidates that your competitor DOES NOT have access to? We have the ability to provide professional search services in a timely manner, identify top prospects, communicate effectively throughout the process while also reducing the cost to your organization. Our goal is to help as many people as possible. Whether you are a small company needing to make the right hire, a large enterprise in need of fast results, or a candidate in search of opportunity we want to hear from you. Send me an email at Boris@BNKRecruiting.com or connect with me on LinkedIn. -
Lead Technical RecruiterHarvard Group International Jan 2020 - Mar 2020Marietta, Georgia, UsHarvard Group International (HGI) is an Executive search firm that partners with clients to attract Best-In-Class individuals who directly and immediately contribute tangible improvements to the business. HGI has completed thousands of Executive searches in all functions and at levels from individual contributors/Managers to CEOs/Boards of Directors across 40+ industries and 5 continents. -
Executive RecruiterBlue Signal Search Jan 2019 - Jan 2020Phoenix, Az, UsBlue Signal (bluesignal.com) is a nationwide executive search firm that connects companies seeking the best talent in their respective industries with superior performers. We build deep relationships with our consultants and candidates, providing career consultation and opportunities to help make a career advancement possible.Blue Signal takes a customized approach, ensuring that every qualified candidate for the position is contacted. We utilize the latest trends and technologies in all of our searches to deliver our clients the best talent while also evolving the careers of those professionals in our network.If you are looking to hire a new employee or would like to confidentially explore your own professional progression, connect with me and I will share what Blue Signal can do for you! -
Sales RepresentativeAshley Furniture Homestores May 2017 - Sep 2018Carle Place, Ny, Us- Guest engagement actively prospected for and engaged with in-store guests.- Advanced communication ability, introduced guests to the brand story, established commonalities, demonstrated product feature and benefit, overcame objections and broke down barriers. - Sales leader "delivered" forty-three thousand dollars worth of product in a single week. - Partnered with management to negotiate discounts, sales orders, and credit contracts.- Processed sales orders, invoices, credit contracts, as well as other pre-sales and post-sales documents. -
Sales Team LeadLiving Spaces Furniture Oct 2015 - Apr 2017La Mirada, California, Us-Sales Leader, consistently exceed sales quotas, other measurable statistics. Sales per hour, transactions per hour, revenue per transaction, penetration of extended warranty program.- Revenue generation, in excess of one thousand dollars per hour, one hundred thousand per month in upholstery and REVIVE departments. Averaged 145K in revenue monthly a total of 1.74M year one. -Sales training, proactively trained many new hires, in the process, method and execution of, special orders, sales orders, high-end mattresses, and case goods. - Grand opening participant- selected by leadership to participate in two store grand openings. Helped establish Las Vegas, NV, and Glendale, AZ emerging markets. -
Associate ManagerConn'S Homeplus Aug 2013 - Sep 2015The Woodlands, Texas, Us- Assisted in maintaining store staff by recruiting, and training associates.- Soley managed the store in the absence of the sales manager and required to exercise independent judgment and discretion in doing so.- Engaged with customers as needed to ensure complete satisfaction and outstanding customer service.- Responsible for setting goals, timelines, deadline and ensuring the smooth and efficient operation of the store.- Helped maintain inventory control, making certain that the store’s merchandise is properly displayed and tagged.- Supervisory responsibility for sales employees, including input in job assignments, hiring, firing, discipline, promotion, and other employment actions.- Protected company assets by adhering to, and requiring employee adherence, too, all company policies and procedures.
Boris Lukic Skills
Boris Lukic Education Details
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Paradise Valley Community CollegeInformation Technology
Frequently Asked Questions about Boris Lukic
What company does Boris Lukic work for?
Boris Lukic works for Opendoor
What is Boris Lukic's role at the current company?
Boris Lukic's current role is Developing Relationships and Tearing Down Barriers - Sales Leader - Experience Partner.
What is Boris Lukic's email address?
Boris Lukic's email address is bo****@****oor.com
What schools did Boris Lukic attend?
Boris Lukic attended Paradise Valley Community College.
What skills is Boris Lukic known for?
Boris Lukic has skills like Sales, Customer Satisfaction, Sales Operations, Account Management, Executive Search, Technical Recruiting, Retail, Business Development, Management, Pre Sales, Customer Service, Post Sales.
Who are Boris Lukic's colleagues?
Boris Lukic's colleagues are Douglass Noblett, Trophia Robinson, Jessica Smith, Marcos Resendiz, April Spiller, Michael Zamudio, Arlene Disessa.
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