I am an experienced and versatile professional with solid digital marketing and customer relations expertise. My linguistic skills in French (advanced), English (intermediate-advanced) and Arabic (native) allow me to effectively communicate with a variety of clients and colleagues.As a Digital Marketing Manager at SPE Solaire, I managed communication projects and created communication materials while managing content strategy. I also conducted competitive intelligence and market analysis. Previously, I held positions in customer support and technical assistance at Majorel, customer service representative at Data Base Factory, sales and post-sales advisor at Xceed, telemarketer at France Energie and Eolienne Maroc, market research and survey officer at Intelcia, and customer service officer at France Production and Financière Braha Call.I master design software such as Photoshop, Illustrator, InDesign and Canva, as well as tools such as Word, Excel and PowerPoint, I developed strong skills in communication and interpersonal relationships, which allowed me to effectively manage complaints and solve problems in a professional manner. I am also able to prioritize tasks and learn quickly to adapt easily to new professional situations.