Operations Team Lead
Current● Facilitated onboarding for over 2000 clients, ensuring seamless product adoption and readiness for insightful use● Implemented optimization strategies for 2000+ hotel clients across multiple online travel agents (OTAs).● Conducted market research and competitive analysis for stakeholder insights.● Effectively communicated with stakeholders to maintain operation performances● Proactively addressed and resolved issues raised by OTAs, enhancing visibility and ensuring a seamless operational workflow