Angel B. Email & Phone Number

Los Angeles, Ca, Us

Spokane, Wa (Remote)

Provides assistance, education, and support to merchants and business partners who use PayTrace as their gateway for payments-processing.

Los Angeles, California

Onboarding merchant accounts, implementation of risk assessment policies and upholding compliance standards and requirements set forth by the card brands. Internal reporting. Assistance with merchant inquiries regarding disputes, card acceptance, and funding. Assists with executive responsibilities as directed by the VP of Payments Processing. (Like many, I have too much to say about how the world "handled" the COVID pandemic. It interfered with many small business operations and, sadly, myself. I hope Nouvolution continues to find success post-pandemic, and I express my gratitude for the opportunity that I was given to work with them!)

Troy, Michigan

Continued use of digital profile, credit, circumstantial analysis to detect ID theft and identify the risk of a merchant applicant; transaction/risk audits; compliance/PCI processes and standards; chargeback education/processes/resolution; risk forecasting.**Notable contribution: I suggested implementing a new auto-decline rule after analyzing consistencies within fraud trends and known fraud rings. It saved our teams a substantial amount of time and mitigated excessive preventable losses. An ongoing solution and process.**

Troy, Mi

Communication with merchants regarding transaction audits, account closure, risk/loss prevention assistance.

Bachelor'S Degree, Cybersecurity, Summa Cum Laude

Associate'S Degree, Mathematics, Cum Laude

Associate'S Degree, Pre-Engineering, Cum Laude