· Harden client’s environments by following industry best practices· Perform risk assessments for clients and take corrective actions· Effectively convey complex technical information to non-technical decision-makers· Deploy, manage and monitor network security solutions (IPS/IDS, Web-filtering, Email filtering, VPN’s and firewalls)· Deploy, manage and monitor endpoint security solutions (“NextGen” antivirus, file and whole disk encryption, mobile device management, privileged… Show more · Harden client’s environments by following industry best practices· Perform risk assessments for clients and take corrective actions· Effectively convey complex technical information to non-technical decision-makers· Deploy, manage and monitor network security solutions (IPS/IDS, Web-filtering, Email filtering, VPN’s and firewalls)· Deploy, manage and monitor endpoint security solutions (“NextGen” antivirus, file and whole disk encryption, mobile device management, privileged access, and end-user training)· Maintain and grow security vendor/partner relationships· Manage all projects involving network security for the company· Research, evaluate and make recommendations on new products/vendors· Remain up to date with security news and respond accordingly with best practicesAchievements: Sophos Canadian Partner of the Year award in 2015; uncovered, blocked and remediated a persistent threat of significant importance while assessing a new client, three-time top rated presenter of security topics at the annual Spiceworld tech conference; co-hosted and co-created the 2020 BSides Halifax virtual conference; recruited for the Sophos Technical Partner Advisory Committee. Show less

Besides numerous boardroom presentations, I have had the pleasure of presenting information technology security sessions at the annual Spiceworld (https://www.spiceworks.com/spiceworld) on 3 separate occasions. I have also been a guest various IT Podcast/webinars and recently co-hosted the 2020 BSides Halifax virtual conference.

· Manage vendor relationships· Provide remote and onsite support to clients· Evaluate new client’s networks and make recommendations for improvements· Design, deploy, and manage Microsoft Active Directory environments· Preform Domain upgrades and migrations· Perform wireless surveys and deploy enterprise grade wireless networks· Deploy and manage endpoint and network security solutions· Create backup and disaster and recovery plans and implement them · Configure… Show more · Manage vendor relationships· Provide remote and onsite support to clients· Evaluate new client’s networks and make recommendations for improvements· Design, deploy, and manage Microsoft Active Directory environments· Preform Domain upgrades and migrations· Perform wireless surveys and deploy enterprise grade wireless networks· Deploy and manage endpoint and network security solutions· Create backup and disaster and recovery plans and implement them · Configure and maintain site to site and end-user VPN connections· Learn and adapt to new technologies Show less

· Responsible for day to day operation of the technology infrastructure (workstations, servers, switches, and domain) for over 40 sites· Maintain and update asset inventory, license auditing, and network documentation· Respond to and resolve assigned help desk tickets· Create and maintain master images for OS deployment· Automate tasks when possible using scripts, active directory and other tools· Make technology recommendations to non-technical decision-makers· Liaise… Show more · Responsible for day to day operation of the technology infrastructure (workstations, servers, switches, and domain) for over 40 sites· Maintain and update asset inventory, license auditing, and network documentation· Respond to and resolve assigned help desk tickets· Create and maintain master images for OS deployment· Automate tasks when possible using scripts, active directory and other tools· Make technology recommendations to non-technical decision-makers· Liaise with 3rd party vendors for evaluation, procurement, deployments and support· Assist other Support Analysts as needed· Perform pro-active maintenance to ensure network stability· Review logs for abnormalities and potential security events and act as needed· Assist with department projectsAchievements: Constantly maintained lowest ticket with highest resolution rate; key team member in domain migration project (spanning 40+ sites); responsible for data migration and verification; created a tool in PowerShell for site technical contacts (non-IT professionals) to resolve common support needs while maintaining the “least privileged” security principals. Show less

· Provide technical services to various companies, charitable organizations and private individuals· Design complete network infrastructures based on the business and operational needs of the client· Customized Active Directory policies for both management and security needs· Research and implement both commercial and Open Source software solutions· Plan and implement backup and disaster recovery plans · Install and manage remote access solutions· Manage endpoint… Show more · Provide technical services to various companies, charitable organizations and private individuals· Design complete network infrastructures based on the business and operational needs of the client· Customized Active Directory policies for both management and security needs· Research and implement both commercial and Open Source software solutions· Plan and implement backup and disaster recovery plans · Install and manage remote access solutions· Manage endpoint security suites· Maintain relationships with multiple vendors as both client and partner (reseller)Achievements: Maintained high client satisfaction and retention; grew business solely on word of mouth until merger with Internal IT Limited; full client infrastructure rebuild from domain to firewall including: meeting, planning, procurement, virtualization, configuration, deployment. Show less

Provided support to employees of a fortune 500 company via call center.